Natalija Mihaljević

Digital marketing assistant at Prospekt Agency
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Contact Information
us****@****om
(386) 825-5501
Location
Rijeka, Primorje-Gorski, Croatia, HR

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anamaria marin

Natalija me je mentorirala pri odrađivanju prakse u poduzeću Prospekt d.o.o. Moje iskustvo je bilo odlično, s Natalijom je komunikacija jednostavna, ona je pristupačna, otvorena i strpljiva. Zadaci koje mi je davala bili su jasni, ako bih imala neki problem uvijek bi izdvojila vrijeme kako bi mi pomogla i bila podrška u radu. Nakon mentorstva održala je dodatnu edukaciju koju je prilagodila željama mene i druge praktikantice, pokazala nam je osnove digitalnog marketinga (Google Ads, social media ads) i primjere iz prakse. Oduševile su me njene organizacijske vještine, raspodjela dnevnih zadataka i način na koji vodi klijente i projekte koje ima.

Karlo Milinkovic

Natalija and I worked together on one project for Prospekt Agency. She was very professional and it was a pleasure to be part of this great cooperation!

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Credentials

  • How to Get More Customers with Your Small Business Website with Wes McDowell
    Semrush Academy
    Nov, 2022
    - Nov, 2024
  • Semrush SEO Crash Course with Brian Dean
    Semrush Academy
    Nov, 2022
    - Nov, 2024
  • The Complete Facebook Ads Course - Beginner to Advanced
    Udemy
    Nov, 2020
    - Nov, 2024
  • The Complete Google Ads Masterclass (Former Google AdWords)
    Udemy
    Oct, 2020
    - Nov, 2024
  • Basics of digital marketing
    Google Digital Garage
    Apr, 2020
    - Nov, 2024
  • School of digital marketing
    Algebra
    Jan, 2015
    - Nov, 2024
  • Google Analytics Individual Qualification
    Google Digital Academy (Skillshop)
    Nov, 2022
    - Nov, 2024
  • Google Tag Manager Fundamentals
    Google Digital Academy (Skillshop)
    Oct, 2020
    - Nov, 2024
  • Introduction to Data Studio
    Google Digital Academy (Skillshop)
    Oct, 2020
    - Nov, 2024
  • Advanced Google Analytics
    Google Digital Academy (Skillshop)
    Apr, 2020
    - Nov, 2024
  • Google Analytics for Beginners
    Google Digital Academy (Skillshop)
    Apr, 2020
    - Nov, 2024

Experience

  • Prospekt Agency
    • Croatia
    • Advertising Services
    • 1 - 100 Employee
    • Digital marketing assistant
      • Sep 2020 - Present

      PROJECT MENAGEMENT 🎯 I am fully involved in managing several large projects worth HRK 1 million, and lead clients independently to ensure that their marketing needs are fully met. I have successfully managed several EU-funded projects. I lead independent meetings with clients and am skilled in creating reports and recommendations that help clients achieve their marketing goals. DIGITAL MARKETING 📧 I am responsible for managing social media profiles for clients, creating content, and sharing it across various platforms. Also, I am working in creating Facebook / Instagram ads and budgeting, as well as creating Google Ads - display and search ads. EVENT MANAGEMENT 📅 In terms of event management, I have been responsible for organizing and coordinating a variety of events, including press conferences, product launches, and client events. My responsibilities have included managing all aspects of event planning, including coordinating with vendors, managing event logistics, and overseeing event execution. TRADITIONAL MARKETING 🗞️ While I am not directly responsible for creating flyers, brochures, billboards, and roll-ups, I play a crucial role in the creative process. My responsibilities include identifying the key message and visual elements of the campaign, and then communicating those elements to the design team. I provide feedback on design drafts and work with the team to make necessary changes to ensure that the final product meets the client's needs and expectations. COMMUNICATION STRATEGIES 📔 I have been responsible for developing communication strategies for clients. My work in this area has involved researching the client's target audience and market, analyzing the competition, and developing a comprehensive plan to effectively communicate the client's message to their audience. I have written three communication strategies for clients in different industries. Show less

  • Marketing Agency In Vida d.o.o and MAORI d.o.o.
    • Rijeka, Primorje-Gorski, Croatia
    • Promoter
      • Oct 2015 - Jan 2020

      In my role as a promoter, I have gained extensive experience in planning and executing events of various sizes and scopes. This has included everything from small-scale product launches to large-scale public events. Working closely with colleagues and other stakeholders, I have developed excellent teamwork and collaboration skills. I have also developed strong ability to effectively present products to customers, driving interest and ultimately increasing sales. In my role as a promoter, I have gained extensive experience in planning and executing events of various sizes and scopes. This has included everything from small-scale product launches to large-scale public events. Working closely with colleagues and other stakeholders, I have developed excellent teamwork and collaboration skills. I have also developed strong ability to effectively present products to customers, driving interest and ultimately increasing sales.

  • DETOCRE
    • Croatia
    • Medical Practices
    • 1 - 100 Employee
    • Receptionist
      • Feb 2018 - Jan 2019

      As a receptionist in a busy casino environment, I was responsible for providing exceptional customer service to all guests who entered the facility. My duties included greeting guests upon arrival, registering them in the system, and directing them to the various amenities and services available within the casino. In addition to providing assistance and answering questions from guests, I also played a key role in maintaining security and safety within the facility. This involved monitoring the activities of guests on the gaming machines and working closely with the casino's surveillance team to identify and address any potential issues. Another important aspect of my role as a receptionist was preparing reports on guest activity and statistics, both on a daily basis and on a monthly basis. Show less

  • Erste Group
    • Austria
    • Banking
    • 700 & Above Employee
    • Telephone Interviewer
      • Nov 2017 - Feb 2018

      As a member of the marketing department at Erste Bank, I played a key role in conducting customer satisfaction research to help improve the overall customer experience. My responsibilities included conducting phone interviews with customers who had visited a branch or met with a personal banker, and compiling research reports based on their feedback. As a member of the marketing department at Erste Bank, I played a key role in conducting customer satisfaction research to help improve the overall customer experience. My responsibilities included conducting phone interviews with customers who had visited a branch or met with a personal banker, and compiling research reports based on their feedback.

Education

  • Uniwersytet Ekonomiczny w Krakowie
    Master's degree, Marketing
    2020 - 2020
  • Faculty of Economics, Rijeka
    Master's degree, Marketing
    2018 - 2020
  • Faculty of Economics, Rijeka
    Bachelor's degree, Marketing
    2015 - 2018
  • Electrotechnical and Economics School Nova Gradiška
    High School Diploma, Computer tehnician
    2011 - 2015

Community

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