Experience

digitalundivided

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Manager of Business Development and Operations

  • Jan 2023 - Present

  New York, United States



Nina’s Towing & Recovery LLC

• Founder

  • Apr 2018 - Present

  Herndon, Virginia, United States Created the process of the P2P SaaS NINA application for company to maximize efficiency and rapid global scalability. Designed innovative sales and marketing strategies to facilitate business expansion and development of strategic alliances to maximize utilization of existing talent capabilities. Lead high-level hiring decisions for key leadership positions, senior hire interviews and nominated new board members to cultivate industry in innovation and push… Show more Created the process of the P2P SaaS NINA application for company to maximize efficiency and rapid global scalability. Designed innovative sales and marketing strategies to facilitate business expansion and development of strategic alliances to maximize utilization of existing talent capabilities. Lead high-level hiring decisions for key leadership positions, senior hire interviews and nominated new board members to cultivate industry in innovation and push progress. Directed advanced ad-hoc reporting conducting extensive research and scrubbing large data sets. Conducted target market research to scope out industry competition and drive implementation of new market expansion to propel business forward, and adapt to market changes. Developed highly empathetic client relationships and earned reputation for exceeding service standard goals. Shaped solutions and approaches by leveraging trends in customer marketplaces and industries. Show less



Intuit

• United States
• Software Development
• 700 & Above Employee

• Account Manager

  • Aug 2022 - Jan 2023

  New York City Metropolitan Area Relate with customers in multiple verticals on retaining and growing their business. Own and manage 1000 Mid-Market accounts with 25+ employees. Develop positive and close relationships with decision makers at assigned firm. Use professional and effective written and verbal communication internally and with customers. Educate customers on the direction of the industry and leverage Intuit’s tools for moving the customer’s business to the cloud and SaaS purchase… Show more Relate with customers in multiple verticals on retaining and growing their business. Own and manage 1000 Mid-Market accounts with 25+ employees. Develop positive and close relationships with decision makers at assigned firm. Use professional and effective written and verbal communication internally and with customers. Educate customers on the direction of the industry and leverage Intuit’s tools for moving the customer’s business to the cloud and SaaS purchase models. Present the value and benefits of the Intuit tax ecosystem to small and mid-sized tax and accounting firms. Work directly with customers to sell additional products and services to current customers and their clients and to ensure customers' needs are met. Process orders via multiple tools, including Seibel and Salesforce. Collect and document key firm-profile information important to Intuit and customer’s business. Follow organizational policies and procedures and maintain clear and direct line of communication within the organization to meet customer requirements. Ability to take a strategic approach and understand the customer’s business model. Strong background in software sales and collaborative sales skills with ability to influence and work cross-functionally. Team player that works well in partnerships with colleagues. Ability to present and close sales of Intuit products and services to SMB to Enterprise level businesses. Able to review, absorb and apply substantive quantities of information rapidly. Organized, self-starter, high achiever, team contributor.

• Account Executive II

  • May 2021 - Aug 2022

  San Diego, California, United States Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships. Promoted from Account Executive I to Account Executive II in 5 months. Managed sales cycle from first contact to established customer sale and maintained solid customer base, monitoring changes to customer account profiles. Collaborated with current and potential small businesses extensively to understand needs before proposing specific… Show more Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships. Promoted from Account Executive I to Account Executive II in 5 months. Managed sales cycle from first contact to established customer sale and maintained solid customer base, monitoring changes to customer account profiles. Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions. Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency. Reached average of 120% of sales goals each month.

• Account Executive I

  • Dec 2020 - May 2021

  Gainesville, Virginia, United States Strong background in software sales and collaborative sales skills with ability to influence and work cross-functionally in partnerships with colleagues. Concrete understanding of Salesforce CRM. Ability to present and close sales of Intuit products and services to full-service tax and accounting firms. Extensive product knowledge, account management skills, written and verbal communications skills, and organizational skills. Capable to effectively review, absorb… Show more Strong background in software sales and collaborative sales skills with ability to influence and work cross-functionally in partnerships with colleagues. Concrete understanding of Salesforce CRM. Ability to present and close sales of Intuit products and services to full-service tax and accounting firms. Extensive product knowledge, account management skills, written and verbal communications skills, and organizational skills. Capable to effectively review, absorb and implement substantive quantities of information rapidly. Possesses negotiation skills to profitably direct and manage the customer relationship. Collaboratively identify innovative approaches to situations/issues to prioritize and develop solution recommendations centered on customer expected outcomes. Demonstrate solid foundations of business fundamentals, measurement, and business finance. Provided in depth market analysis of Intuit industry/competition on business issues and trends in market position, niche, etc. Actively demonstrate effective presentation skills to increase proficiency in selling skills and tools. Develop a strategic approach of understanding the customer business model to pose questions and identify customer needs, goals, degree of interest, and ability to commit. Anticipate possible objections and assist customer to understand the value derived from provided solution.



Divine Madness Arts Fest

• Founder, Event Curator

  • Mar 2016 - Dec 2020

  Greater Los Angeles Area Procured talented individuals, performing artists and musicians at creative events to identify new talent and artistic works in local areas. Curated and conducted special research projects in fashion, music, and art resulting in development of new exhibits. Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions. Cut costs and increased show volume by 50% while delivering effective marketing… Show more Procured talented individuals, performing artists and musicians at creative events to identify new talent and artistic works in local areas. Curated and conducted special research projects in fashion, music, and art resulting in development of new exhibits. Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions. Cut costs and increased show volume by 50% while delivering effective marketing strategies to optimize outreach. Organized event logistics and operations, including support staff, vendor services and volunteers. Show less



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Operations Account Manager

  • Aug 2017 - Mar 2018

  Los Angeles, California Drive market growth for UBER through launching new partnerships by managing daily operations of driver on-boarding through daily communication. Strategize new project plans to improve processes and help decrease client turnover by 10% per quarter by providing necessary trend research. Conduct one on one training and mentoring for new and existing employees to enhance team productivity by instituting motivational performance boosting methods. Transcribe weekly agenda on city… Show more Drive market growth for UBER through launching new partnerships by managing daily operations of driver on-boarding through daily communication. Strategize new project plans to improve processes and help decrease client turnover by 10% per quarter by providing necessary trend research. Conduct one on one training and mentoring for new and existing employees to enhance team productivity by instituting motivational performance boosting methods. Transcribe weekly agenda on city and state’s flow for $15 B technological enterprise. Strengthened customer satisfaction and rapport as measured by end-user satisfaction, client surveys and client feedback. Show less



Vidazme Interior Design

• United States
• Interior Design
• 1 - 100 Employee

• Assistant Designer/ Personal Assistant

  • Nov 2014 - Jan 2016

  Centreville, Virginia, United States Consulted with clients to determine architectural preference to meet overall design goals. Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent. Designed and developed floor plans, elevations, 3D perspective views, color palette selections, textile presentations and material boards for review and presentation Actively listened to customers' requests, confirming full understanding before… Show more Consulted with clients to determine architectural preference to meet overall design goals. Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent. Designed and developed floor plans, elevations, 3D perspective views, color palette selections, textile presentations and material boards for review and presentation Actively listened to customers' requests, confirming full understanding before addressing concerns. Prepared various written communications, reports and documents to ensure smooth operations. Arranged furniture to facilitate traffic flow and design objectives. Maintained knowledge of constantly changing interior design trends and products. Show less



Rainbow Station

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Assistant Teacher

  • Jun 2012 - Jan 2013

  Haymarket, VA • Assisted the teacher in planning and maintaining a safe, clean, learning environment and in assuring the well being and safety of the children in his/her care. • Maintained a positive, calm attitude and a soft voice, and encourage this attitude and voice in others working in the classroom. • Maintained a cooperative attitude of working together with the teacher, volunteers, parents, and program specialists in planning and implementing activities. • Assisted Lead… Show more • Assisted the teacher in planning and maintaining a safe, clean, learning environment and in assuring the well being and safety of the children in his/her care. • Maintained a positive, calm attitude and a soft voice, and encourage this attitude and voice in others working in the classroom. • Maintained a cooperative attitude of working together with the teacher, volunteers, parents, and program specialists in planning and implementing activities. • Assisted Lead teacher to implement the developmental assessment for each child to determine the child’s strengths and areas in which each child may need help. • Planned and assisted the Lead teacher in preparing materials and supplies in advance for activities. • Assisted the Lead teacher in maintaining confidential child classroom folders, by collecting weekly samples of children’s work. Show less



Volunteers of America Chesapeake & Carolinas

• United States
• Individual and Family Services
• 100 - 200 Employee

• Hypothermia Co-Coordinator/ PRN/ RSW

  • Nov 2010 - Jan 2012

  Falls Church, Virginia • Crisis Prevention; Intervention and De-Escalation • Ability to perform very well under pressure and have an ease around clients. • Created/ ensured a safe and secure environment for clients. • Communicated with staff members to delegate specific client transport services to and from locations to drivers. • Spent nights at various facility locations. • Prepared and submitted organized detailed daily reports of facility activity/ emergencies. • Maintained all clientele… Show more • Crisis Prevention; Intervention and De-Escalation • Ability to perform very well under pressure and have an ease around clients. • Created/ ensured a safe and secure environment for clients. • Communicated with staff members to delegate specific client transport services to and from locations to drivers. • Spent nights at various facility locations. • Prepared and submitted organized detailed daily reports of facility activity/ emergencies. • Maintained all clientele intake, medical, outtake, and personal records as sensitive and confidential. Show less