Experience

Veteran Affairs Healthcare

• United States
• Software Development
• 1 - 100 Employee

• Human Resources Specialist-Workers Comp

  • Jul 2023 - Present

• Human Resources Assistant

  • Jul 2020 - Jul 2023

• Program Support Assistant

  • Apr 2017 - Jul 2020

  • Served as primary timekeeper, Personal Identity Verification sponsor, ADP application and Talent Management System coordinator for 70 laboratory employees. • Conducts comprehensive clerical research using a variety of resources to generate reports and respond to requests. • Maintains, reconciles and verifies the quality assurance of reports for the service line and performs duties related to the maintaining, tracking and trending data. • Operated high volume phone system, and… Show more • Served as primary timekeeper, Personal Identity Verification sponsor, ADP application and Talent Management System coordinator for 70 laboratory employees. • Conducts comprehensive clerical research using a variety of resources to generate reports and respond to requests. • Maintains, reconciles and verifies the quality assurance of reports for the service line and performs duties related to the maintaining, tracking and trending data. • Operated high volume phone system, and maintained daily direct and indirect patient relation operations, first point of contact for patients, scheduling patient with appropriate clinician. • Revamped timekeeping standards, which dramatically diminished reporting tardiness and increased leave usage accuracy; in-line with payroll parameters.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Human Resources Manager

  • Oct 2014 - Present

  • Projects and executes over $4.2M Active Duty Operational Support Orders in support of a C17 aircraft conversion. • Develops training programs for newly enlisted airmen to foster continuous career development. As a result, 95% of new airmen passed upgrade level training exam. • Analyzes the Unit Training Assembly Participation System. Identified and tackled 100 shortfalls. As a result, members were compensated for unpaid participation. • Collaborates with external offices to ensure… Show more • Projects and executes over $4.2M Active Duty Operational Support Orders in support of a C17 aircraft conversion. • Develops training programs for newly enlisted airmen to foster continuous career development. As a result, 95% of new airmen passed upgrade level training exam. • Analyzes the Unit Training Assembly Participation System. Identified and tackled 100 shortfalls. As a result, members were compensated for unpaid participation. • Collaborates with external offices to ensure that members’ onboarding and offboarding process are being conducted effectively. • Administering and providing benefits services on the Federal employee retirement plans, group life insurance, health benefits, and the Thrift Savings Plan programs.

• Human Resources Advisor

  • Nov 2010 - Oct 2014

  • Advisor to Sr. Managers, provided expertise and consulting on all HR programs including performance management, staff development, employee relations, compensation & benefits. • Advised 150 members on employment contracts. Accurately updated member’s contracts via Case Management System. As a result, members secured over $150k in Selective Retention Bonus entitlements. • Conducted mass briefings to over 200 personnel ensuring smooth relocation transition • Developed processes to… Show more • Advisor to Sr. Managers, provided expertise and consulting on all HR programs including performance management, staff development, employee relations, compensation & benefits. • Advised 150 members on employment contracts. Accurately updated member’s contracts via Case Management System. As a result, members secured over $150k in Selective Retention Bonus entitlements. • Conducted mass briefings to over 200 personnel ensuring smooth relocation transition • Developed processes to standardize procedures with staff members reducing duplication of effort and employing a team concept • Conduct new hire orientation, exit interviews, Running Start, and benefits open enrollment.

• Logistics Supply Chain Specialist

  • Nov 2006 - Oct 2010

  • Conducted 100% inventory of more than 120 pieces of aircraft equipment identifying and resolving over 22 deficiencies. • Developed specific day-to-day transportation plans based on customer orders and transportation costs. • Provided security and accountability of $3.6M worth of sensitive items in a Military Arms Room resulting in 0% loss. • Revamped aircraft part store ensuring priority equipment was ordered and delivered in a timely manner • Delivered over $1M worth of equipment… Show more • Conducted 100% inventory of more than 120 pieces of aircraft equipment identifying and resolving over 22 deficiencies. • Developed specific day-to-day transportation plans based on customer orders and transportation costs. • Provided security and accountability of $3.6M worth of sensitive items in a Military Arms Room resulting in 0% loss. • Revamped aircraft part store ensuring priority equipment was ordered and delivered in a timely manner • Delivered over $1M worth of equipment to 30 mechanics in harsh conditions while deployed in support of Operation Enduring Freedom