Experience

Office Concierge

• United Kingdom
• Facilities Services
• 100 - 200 Employee

• Residential Security

  • Jan 2023 - Present

  DAMAC Tower Nine Elms London Main duties and responsibilities: Ensure a safe and secure premises at all times Daily task completion including door supervision, valet car parking, patrolling and CCTV monitoring Follow instruction of the Security Managers to ensure service delivery standards and expectations are met Manage and maintain key handling/access control systems Respond to all instances of security and safety incidents and accidents Adhere to all site SOPs. Ensure clear communication is maintained with security management and the wider Concierge team at all times, ensuring the appropriate people are informed of any incidents in a timely manner, via the agreed channels Communicate and present information in a clear, organised manner, both verbally and where relevant, in writing. Understand and anticipate residential security needs. Follow-up all enquiries and requests, ensuring expectations are met and where possible exceeded Work alongside the Concierge team to proactively assist any resident care services Assist the security department to operate at the agreed Service Level Agreements and meet/exceed the requirements of personal KPIs. Ensure that all expired department equipment and other perishables are logged, communicated to management for replenishment, and a healthy stock is maintained at all times Ensure that all site administration procedures are followed in line with the company and client procedures Ensure the adherence of all relevant health and safety requirements. Promptly act upon and follow-up on any issues pertaining to these Undertake any other reasonable tasks as required.



Claibon Recruitment

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Concierge /security

  • Nov 2021 - Present

  Offering a warm and professional welcome to visitors and entering their details into the visitor log Overseeing the safe-keeping of the building’s keys to allow access for maintenance and repairs when necessary Contributing to the maintenance of the building by reporting faults or damage to fixtures and fittings Dealing with lost property and locating missing items Offering a warm and professional welcome to visitors and entering their details into the visitor log Overseeing the safe-keeping of the building’s keys to allow access for maintenance and repairs when necessary Contributing to the maintenance of the building by reporting faults or damage to fixtures and fittings Dealing with lost property and locating missing items



CSP Ltd.

• United Kingdom
• Events Services
• 100 - 200 Employee

• Security Officer

  • Apr 2021 - Present

  provided high quality security services to protect people and propertyTook orders through an in ear pieceMade sure everything was always in placePatrol the facility and grounds by footDirect traffic, monitor parking compliance and provide direction to destinations, to all customers and employees

• Safety Steward

  • Dec 2018 - Present

  Making sure that everyone in the stadium is safeGreeted customers and staffAssist in the prevention of overcrowding by ensuring the crowd limitsAssist/direct spectators which enter and exit the stadiumsIdentifying and reporting any incident, to a supervisor



House of Fraser

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Nov 2020 - Jan 2021

  •Stocked shelves, supplies, and made sure they were organized •Greeted customers and ascertained customers’ needs •Developed good customer relationships through friendly greetings •Made sure that the shop floor was clean and tidy •Developed multitasking skills as I was working in a fast-paced environment •Stocked shelves, supplies, and made sure they were organized •Greeted customers and ascertained customers’ needs •Developed good customer relationships through friendly greetings •Made sure that the shop floor was clean and tidy •Developed multitasking skills as I was working in a fast-paced environment



Live Logistix by Instone Air

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Sales Consultant

  • Sep 2020 - Nov 2020

  Actively engaging with Zoos, Wildlife Parks and Safaris worldwide to provide logistical support for animal movements worldwide. Responsibilities include engaging and establishing relationships with various institutions, providing realistic logistical options for animal movements, and overseeing shipments from start to finish. •Built relationships with different Zoos, wildlife Parks, and Safaris using cold calling and emails. •Used CRM to effectively manage all the different dealings with all customers and potential customers. •Used Linkedin sales navigator to manage all sales and find the correct options in order to build reliable relationships with the companies.



Flair Recruitment LTD

• United Kingdom
• Retail
• 1 - 100 Employee

• Fragrance Consultant

  • Jul 2019 - Jan 2020

  Developed positive customer relationships through excellent service Developed communication and organizational skills Developed good teamwork skills Responsible for helping customers with questions, problems and complaints in person Worked in busy environments which taught me to handle customers better Developed positive customer relationships through excellent service Developed communication and organizational skills Developed good teamwork skills Responsible for helping customers with questions, problems and complaints in person Worked in busy environments which taught me to handle customers better