Experience

MEZAJ CAFE COMPANY

• Saudi Arabia
• Food & Beverages
• 1 - 100 Employee

• Exicutive Manager

  • Jan 2021 - Present

  Riyadh, Saudi Arabia



Arabica Cafe

• Business Development Manager

  • Jan 2016 - Jan 2021

  Saudi Arabia - Business plan & sales strategy development. - Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions. - Generated new development deals for F&B development company that focuses on multi-family residential projects, including market analysis.



Simit Sarayı

• Türkiye
• Food and Beverage Services
• 300 - 400 Employee

• Brand Manager

  • Aug 2014 - Aug 2015

  KSA Responsible for developing the brand to make it happen though yearly and monthly clear strategic plans. Responsible for the entire branding, creating menu, hiring staffs, deal with contractors and suppliers through daily operation work Responsible for creating the manual & S.O.P, authority matrix to help operations go smooth. Set yearly & monthly targets to achieve thought market study and competitors analysis.



Oasis Resturants - Pide Efendi

• Brand & Developments Manager

  • Aug 2013 - Aug 2014

  Riyadh Responsible for developing the brand to make it happen though yearly and monthly clear strategic plans. Responsible for the entire branding, creating menu, hiring staffs, deal with contractors and suppliers through daily operation work Responsible for creating the manual & S.O.P, authority matrix to help operations go smooth. Set yearly & monthly targets to achieve thought market study and competitors analysis.



Healthy Food Company

• Operation Manager

  • Feb 2009 - Jul 2013

  Riyadh -Ksa • Improve the operational systems, processes and policies in support of company mission, support better management reporting, information flow and management, business process and company planning. • Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. • Establish new departments supporting the business (Cost Control & Audit… Show more • Improve the operational systems, processes and policies in support of company mission, support better management reporting, information flow and management, business process and company planning. • Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. • Establish new departments supporting the business (Cost Control & Audit department). • Play a significant role in long-term planning, including an initiative geared toward operational excellence. • Oversee overall financial management, planning, systems and controls. • Management of agency budget in coordination with the Executive Director. • Development of individual program budgets • Invoicing to funding sources, including calculation of completed units of service. • Payroll management, including tabulation of accrued employee benefits. • Disbursement of checks for agency expenses. • Organization of fiscal documents. • Regular meetings with Executive Director around fiscal planning. • Supervise and coach office manager on a weekly basis. Show less



Shahd Al-Rawdah Bakery

• Executive Manager

  • Feb 2008 - Aug 2008

  Riyadh - Ksa managing all head departments & give daily instructions by runing each department to support the business through daily monitoring and set the marketing plan to increase the income of the company by searching for additional chaneels for more sucsess



Starbucks Coffee ksa

• Store Manager

  • May 2002 - Feb 2008

  KSA Provides the Starbucks ‘service experience’ consistently for all customers, and ensures that they receive the highest quality product possible. Ensures all company policies, store operating standards and procedures are communicated effectively to partners and are maintained and consistently followed. Ensures store appearance and equipment are maintained to the highest possible standards, and follows safety and security guidelines to create and maintain the safest environment possible for… Show more Provides the Starbucks ‘service experience’ consistently for all customers, and ensures that they receive the highest quality product possible. Ensures all company policies, store operating standards and procedures are communicated effectively to partners and are maintained and consistently followed. Ensures store appearance and equipment are maintained to the highest possible standards, and follows safety and security guidelines to create and maintain the safest environment possible for partners and customers. Organises work throughout the store to deliver efficient, speedy customer service and profitable operation. Determines daily and weekly staffing requirements. Carries out job interviews, contributes to hiring and termination decisions. Schedules partner work hours, vacations and days off. Resolves partner complaints and concerns. Provides ongoing performance feedback, carries out formal performance reviews and recommends salary review. Counsels partners when necessary. Maximises store profitability by seeking opportunities to increase sales, managing inventory effectively, and controlling materials / staff costs. Wholly accountable for the store’s financial contribution, producing daily, weekly and quarterly financial reports. Ensures all cash handling and cash register functions are performed in an accurate and consistent manner, and in full accordance with company procedures. Ensures the proper types and amounts of materials, supplies and merchandise are ordered and stocked. Trains and develops partners to Starbucks customer service standards, operating standards and ‘star’ skills. Effectively communicates new product information to partners. Expects and encourages full participation of partners in creating store goals and developing plans. Show less