Experience

Amer Al Marzooqi Advocates & Legal Consultants LLC-SO

• United Arab Emirates
• Law Practice
• 1 - 100 Employee

• Legal Secretary

  • Apr 2022 - Present

  -Transcribe and proofread legal documents Accurately. - file documents with the court ahead of deadlines. - Process third party and vendor invoices. - File, organize, scan, copy and fax legal documents in a timely manner. -Answer phone calls, take notes/messages and redirect calls when appropriate. -Schedule court depositions, hearings, and other meetings. -Facilitate the meeting of deadlines by keeping multiple agendas and provide timely reminders. Maintaining & dealing with emails of the CEO & Partners inboxes and documents & drafting emails, in their absence & taking actions accordingly. • Providing secretarial support to the Work Group using Microsoft Word, Outlook, PowerPoint, and Excel. • Arranging Client meetings, restaurant bookings for The Managers & the Partners. • Providing general administrative assistance - scanning, photocopying, filling new cases and expense forms, etc. • Creating and amending documents for all the departments. • Scheduling meetings, taking calls of the clients in the absence of managers, lawyers & legal advisers by presenting a professional image of the law firm. • Updating clients on daily basis on their cases as per updates receiving from the high courts. • Supporting the other team members when required. • Coordinating with members of other departments to follow up on queries from associates e.g., travel arrangements, billing information, invoices, receipts and documents send for translation, filing, etc. • Billing administration including liaising with clients regarding outstanding invoices. • Organizing all legal documents and ensuring they are updated. • Ensuring all court documents are in order and filed before deadlines.



Al Sayegh Insurance Brokers

• United Arab Emirates

• Executive Secretary Cum HR Assistant

  • Jun 2019 - Mar 2022

  • Provide administrative and clerical support to departments or individuals. • Schedule meetings and arrange conference rooms. • Alert manager about cancelations or new meetings. • Prepare correspondence and stuff mail into envelopes. • Arrange for outgoing mail and packages to be picked up. • Prepare statistical reports. • Prepare confidential and sensitive documents. • Coordinates office management activities. • Determine matters of top priority and handle accordingly. • Prepare agenda for meetings and maintain office procedures. • Coordinate travel arrangements. • Operate office equipment, such as photocopy machine and scanner. • Coordinate committees and task forces. • Receive and relay telephone messages. • Direct the general public to the appropriate staff member. • Maintain hard copy and electronic filing system. • Organize and maintain personnel records • Update internal databases (e.g., record sick or maternity leave) • Prepare HR documents, like employment contracts and new hire guides • Process employees' requests and provide relevant information. • Revise company policies • Liaise with external partners, like insurance vendors, and ensure legal compliance • Answer employees queries about HR-related issues • Assist payroll department by providing relevant employee information (e.g., leaves of absence, sick daysand work schedules).



K.K GOLD GROUP

• Dubai, United Arab Emirates

• HR Executive / Public Relations Officer

  • Mar 2017 - Mar 2019

  Full-cycle recruitment, including identification of manpower requirements, sourcing, interviewing, negotiation & offering as well as orientation and onboarding; • Performance management, including appraisals and tracking as per required KPIs; • Employee file administration, including personal information, insurance and permits; • Payroll, including administration, calculation, and liaison with banks and WPS vendors for transfer; • Drafting, processing & filing of HR-related documentation, such as letters, certificates, and forms; • Strategic HR, such as policy design and implementation, labor law, L&D and performance policies, equal opportunity, disciplinary procedures and leave management.



AIG

• United States
• Insurance
• 700 & Above Employee

• Express extended warrenty claims adjuster

  • Nov 2014 - Feb 2017

  Review the Quote received based on the coverage and limits of liability and approve quotes in Gen5 with relevant details, attachments and remarks. • Review the Invoices from repairers for correctness with the system approval, upload them in Gen5 and release Job lines to the payer with Invoice details. • Review and approve the payment in P&S section of Gen 5 once the payment process is completed in PREMIA. • Create claims in PREMIA after choosing the correct policy no with reference the Gen5 EW Certificate for the Invoices received from the repairer to facilitate the payment. • Review the claims in the Carrefour IR report, Create claims in PREMIA after choosing the correct policy no with reference the Gen5 EW Certificate to facilitate the payment. • Review the claims in the IR report, Create Claims / P.O s in Gen5 for processing of the IR claims. • Carry out additional duties as assigned by the Team Manager. Independent management & control of received quotes from receipt of approval or decline; • Facilitation of claims adjustment through Gen5 and PREMIA, including identification of correct policy, approval & review of payment and counter-checking received invoices and other documentation; • Daily reporting on processed claims and individual transactions, including assumption of different types of claims and duties.



Saeed & Mohammed Al Naboodah Group

• United Arab Emirates
• Executive Offices
• 700 & Above Employee

• Customer Service Liaison

  • Jan 2012 - Sep 2014

  Greeting, orienting & advising customers; • Independent management & administration of customer documentation and forms; • Operating switchboard, receiving & distributing physical mail; • Showroom management. Greeting, orienting & advising customers; • Independent management & administration of customer documentation and forms; • Operating switchboard, receiving & distributing physical mail; • Showroom management.



DUABI FESTIVAL CENTER

• Dubai, United Arab Emirates

• Customer Service Officer / Team Leader

  • Feb 2009 - Nov 2011

  Independent guidance & directors of visitors and customers, including providing required information and resolving issues & concerns; • Monitoring, supervision & management of several customer care functions within the mall, including concierge, guest relations, reception, and telephone operations. Independent guidance & directors of visitors and customers, including providing required information and resolving issues & concerns; • Monitoring, supervision & management of several customer care functions within the mall, including concierge, guest relations, reception, and telephone operations.



GOLD PILLERS

• Sharjah, United Arab Emirates

• Customer Care Consultant

  • Jun 2007 - Dec 2008

  Independent acquisition & retention of new and existing customers through direct engagement with the market and pro-active facilitation of transactions; • Management & resolution of client requests, including relationship management & investment maximization. Independent acquisition & retention of new and existing customers through direct engagement with the market and pro-active facilitation of transactions; • Management & resolution of client requests, including relationship management & investment maximization.



SAEED MOHD. GHANDI & SONS

• Dubai, United Arab Emirates

• Receptionist / Secretary

  • Apr 2006 - May 2007

  Staffing reception, operating telephone & switchboard, monitoring emails, greeting visitors, managing physical mail & delivery; • Supporting the HR department & general office with secretarial duties, such as document control, filing, correspondence management & drafting. Staffing reception, operating telephone & switchboard, monitoring emails, greeting visitors, managing physical mail & delivery; • Supporting the HR department & general office with secretarial duties, such as document control, filing, correspondence management & drafting.