Experience

LUXURYCARE (ARANLAW HOUSE CARE HOME) LTD
• Wellness and Fitness Services
• 1 - 100 Employee
• Care Assistant

  • Dec 2022 - Present

Ty Enfys
• United Kingdom
• Religious Institutions
• Resident Care Assistant

  • Dec 2020 - Dec 2022

South Wales Business Clinic (USW)
• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee
• Trainee Analyst

  • Feb 2021 - May 2021


Transcom Beverages Limited

• Bangladesh
• Food and Beverage Services
• 300 - 400 Employee

• Communication Executive

  • Mar 2018 - Jan 2020

   Directs the overall flow of information for a company including human resources, public relations, division offices and corporate headquarters.  Works with staff in virtually every department of the company.  Manages special projects of varying type and size.  Communicates with members of print, radio and television media.  Manages social media communications.  Answers questions from employees and company manages and from media outlets as well.  Prepares and manages the communications department budget.  Manages contracts and relationships with vendors and business partners.  Maintains a calendar of assigned projects and deadlines.  Delivers written and verbal communications by designated deadlines.  Manages the company’s branding.  Educates staff members on communication processes.  Writes and distributes press releases to print, radio and television.  Creates and launches targeted marketing campaigns.  Conducts interviews with members of the media.  Drives message and announcement development and pitch strategies.  Maximizes opportunities for the company to be featured in various types of media messages.  Develops internal company newsletters for employees.  Optimizes company website content for internet search engines. Show less



BRAC

• Bangladesh
• Non-profit Organizations
• 700 & Above Employee

• Intern

  • Aug 2017 - Nov 2017

  Working with HRD to research best practices in some specific HR Function.  Assisting HRD in the recruitment process.  Working on specific projects, such as HR Enterprise resource planning  Compiling training report on capacity development initiatives from different countries and providing support in organizing training where necessary.  Facilitating in operational delivery of general HR activities for countries in Africa and Asia.Working with HRD to research best practices in some specific HR Function.  Assisting HRD in the recruitment process.  Working on specific projects, such as HR Enterprise resource planning  Compiling training report on capacity development initiatives from different countries and providing support in organizing training where necessary.  Facilitating in operational delivery of general HR activities for countries in Africa and Asia. Show less



Grameenphone Ltd

• Bangladesh
• Telecommunications
• 700 & Above Employee

• Junior Trainee Apprenticeship Program

  • Nov 2015 - Nov 2016

   Provide one step quality Customer Service over phone to ensure positive customer experience.  Proactively aware/inform customers regarding our products/services.  Sale through inbound and outbound contacts.  Capture customer insights and escalate critical issues/complaints and provide timely feedback.  Maintain targeted KPI on a regular basis.  Serve customers with helping attitude and thus play a significant role in customer satisfaction, retention and acquisition. In this way enhance Grameenphone brand image.  Gain knowledge through various training sessions on corporate culture, communication, service mind-set etc. Show less