Experience

OasisMade

• Canada
• Import & Export
• 1 - 100 Employee

• Customer Success Manager

  • Jan 2021 - Present

• Sales Support Specialist

  • Aug 2017 - Jan 2021

  • Manage and evaluate the tendering process• Initiate and build comprehensive plan that provides additional supply chain solutions while addressing customer needs and increasing company profitability• Providing world-class pallet delivery service to a diversified client portfolio at lowest landed cost• Create Supply Chain management strategies that increase efficiency and productivity• Collaborate with other departments to identify vulnerabilities and close operational gaps.• Focus on safety, cost management and business growth in all interactions and directives• Manage and optimize warehouse functions• Responsible for communicating and negotiating with external suppliers Show less



Wi Fi Cellular

• Telecommunications

• Inside Sales Representative

  • Jul 2015 - Jul 2017

  • Consistently maintained sales volumes, product mixes and selling prices by keeping current with supply and demand and changing market trends • Employed strategic sales initiatives which increased customer base by 20% within 8 months • Retained the company`s top 15 customers in the wake of strict competition, by devising and presenting discount options • Generated ideas for sales contests which increased customer interest in new product lines • Consistently maintained sales volumes, product mixes and selling prices by keeping current with supply and demand and changing market trends • Employed strategic sales initiatives which increased customer base by 20% within 8 months • Retained the company`s top 15 customers in the wake of strict competition, by devising and presenting discount options • Generated ideas for sales contests which increased customer interest in new product lines



Bennett, Coleman and Co. Ltd. (Times Group)

• India
• Newspaper Publishing
• 700 & Above Employee

• Assistant Manager - Response

  • Mar 2013 - Jun 2015

  • Implemented a customized marketing plan to boost business development • Rebuilt and recovered customer relationship by determining the cause of low sales and implementing counter measures • Developed and implemented a 12-month marketing plan which successfully met all marketing and sales objectives • Developed and implemented marketing strategies that brought a "dead" category back to life, increasing the department's revenue by 15% • Implemented a customized marketing plan to boost business development • Rebuilt and recovered customer relationship by determining the cause of low sales and implementing counter measures • Developed and implemented a 12-month marketing plan which successfully met all marketing and sales objectives • Developed and implemented marketing strategies that brought a "dead" category back to life, increasing the department's revenue by 15%



Angel Packaging Pvt Ltd

• Assistant Manager - Sales & Operations

  • May 2011 - Feb 2013

  • Planned marketing and branding objectives• Expanded product solutions and offerings• Analyzed market trends and recommend changes to marketing and business development strategies based on analysis and feedback• Prepared budgets with departmental parameters

• Trainee - Product Marketing

  • May 2010 - May 2011

  • Created marketing strategies alongside company executives and staff• Gathered and analyzed customer insights• Provided operational support and guidance to ensure maximum productivity


vCustomer
• United States
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee
• Team Mentor - Operations

  • 2005 - 2008