Experience

Landmark Dodge Chrysler Jeep RAM of Morrow

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Receptionist

  • Apr 2017 - Present

  • Scheduled, rescheduled, and cancelled appointments based on customers and staff’s availability • Accepted various forms of payments according to company procedure • Promoted constant client/consultant contact through inbound/outbound calls and emails • Scheduled, rescheduled, and cancelled appointments based on customers and staff’s availability • Accepted various forms of payments according to company procedure • Promoted constant client/consultant contact through inbound/outbound calls and emails



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative

  • Dec 2016 - Present

  Talked to customers over the phone, email, online chat, and/or social media to resolve their questions or concerns  Maintained and updated customer information, as needed  Responded to requests for assistance and/or possible processing of credit card authorizations  Tracked call-related information for auditing and reporting purposes Talked to customers over the phone, email, online chat, and/or social media to resolve their questions or concerns  Maintained and updated customer information, as needed  Responded to requests for assistance and/or possible processing of credit card authorizations  Tracked call-related information for auditing and reporting purposes



Georgia State University

• United States
• Higher Education
• 700 & Above Employee

• Office Assistant

  • Aug 2016 - Dec 2016

  Provided office support including typing, data entry, copying, faxing, filing, preparing and/or hanging flyers or bulletin boards, and other support as needed Served as a receptionist, which included answering phones, taking messages, and greeting And assisting students and other visitors as they enter the lobby Provided office support including typing, data entry, copying, faxing, filing, preparing and/or hanging flyers or bulletin boards, and other support as needed Served as a receptionist, which included answering phones, taking messages, and greeting And assisting students and other visitors as they enter the lobby



DTLR, Inc.

• United States
• Apparel & Fashion
• 700 & Above Employee

• Sales Representative

  • Apr 2013 - Aug 2016

  Greeted and prioritized the needs of 20-30 customers on an average daily basis • Strategized to meet assigned sales targets in the given period of time • Maintained records of the stock and inventory and placed orders for replenishing the stock • Maintained the proper display of goods in the store and ensured compliance with quality standards Greeted and prioritized the needs of 20-30 customers on an average daily basis • Strategized to meet assigned sales targets in the given period of time • Maintained records of the stock and inventory and placed orders for replenishing the stock • Maintained the proper display of goods in the store and ensured compliance with quality standards