Narmin Mehdiyeva
Content Creator at Push30- Claim this Profile
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english Professional working proficiency
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russian Full professional proficiency
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azerbaijani Native or bilingual proficiency
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turkish Professional working proficiency
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spanish Elementary proficiency
Topline Score
Bio
Experience
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Push30
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Azerbaijan
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Wellness and Fitness Services
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1 - 100 Employee
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Content Creator
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Apr 2023 - Present
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YAZL
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Azerbaijan
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Entertainment
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1 - 100 Employee
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Operations Specialist
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Jul 2021 - Present
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TukTuk
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Azerbaijan
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Retail Groceries
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1 - 100 Employee
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Sales Manager
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Sep 2020 - Jan 2021
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Business Sales Manager
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Aug 2019 - Mar 2020
- organising events such as product launches, exhibitions- analyze brand positioning and consumer insights- presenting our company to numerous restaurants and companies - making presentations- daily creating promo actions
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Senior Call Center Manager
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Nov 2018 - Jul 2019
-Plan and implement call center strategy-Determine targets for call center-Hire and onboard new call center employees-Answer staff questions, provide guidance and feedback to team members -Train new employees-Ensure a friendly and motivating work environment-Keep senior management informed about recurring issues or problems -Prepare weekly, monthly and annual reports
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Office Manager
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Apr 2018 - Oct 2018
- answer incoming calls and respond to customer's emails- assisting the organisation's HR function by keeping personnel records up to date, arranging interviews and so on - management and resolve customer complaints - sell products and place customer orders in the computer system- provide product and service information to customers- document all call information according to standard operating procedures - organising meetings and managing databases- preparing letters, presentations and reports- managing office budgets- delegating tasks to junior employees- attending meetings with senior management Show less
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Baku Shopping Festival
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Баку, Азербайджан
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Welcome Desk Agent
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Oct 2017 - Nov 2017
- Provided information about Baku Shopping Festival for tourists and local people - Provided excellent customer service, tourism information and completed end of shift reports - Responded to guest inquiries in a timely, friendly and efficient manner - Provided information about Baku Shopping Festival for tourists and local people - Provided excellent customer service, tourism information and completed end of shift reports - Responded to guest inquiries in a timely, friendly and efficient manner
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Expo Center
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Баку, Баку, Азербайджан
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Interpreter
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Sep 2017 - Sep 2017
- Translated and gave information about medical instruments and items demostrated on exhibition - Received training on client relationship management as an interpreter - Greet visitors and direct them to appropriate medical items - Personal assistant for the manager - Translated and gave information about medical instruments and items demostrated on exhibition - Received training on client relationship management as an interpreter - Greet visitors and direct them to appropriate medical items - Personal assistant for the manager
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FESCO Group
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Azerbaijan
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Human Resources Services
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1 - 100 Employee
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Administrative Services Manager (Business Debt Resolvers)
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Apr 2017 - Aug 2017
- assisting with day to day operations of the HR functions and duties - establishing connecion with clients - introducing and providing various programs to help businesses on the verge of bankruptcy - processing orders and following up with customers - supervising other call center agent - answering employee questions - processing incoming mail - scheduling job interviews and assisting in interview process - assisting with day to day operations of the HR functions and duties - establishing connecion with clients - introducing and providing various programs to help businesses on the verge of bankruptcy - processing orders and following up with customers - supervising other call center agent - answering employee questions - processing incoming mail - scheduling job interviews and assisting in interview process
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Boulevard Hotel
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United States
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Telecommunications
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1 - 100 Employee
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Desk Receptionist
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Aug 2016 - Sep 2016
- providing chess players, tourists and all the guests of the Boulevard Hotel with any information related to the Chess Olympiad - providing chess players, tourists and all the guests of the Boulevard Hotel with any information related to the Chess Olympiad
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Baku City Circuit Operations Company
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Azerbaijan
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Spectator Sports
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100 - 200 Employee
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Supervisor (Press Operations)
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Jun 2016 - Jul 2016
- supervising to my assigned group - ensuring all information is dispersed in a timely manner - ensuring all members of my group show up at their assigned time/location. - supervising to my assigned group - ensuring all information is dispersed in a timely manner - ensuring all members of my group show up at their assigned time/location.
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CHELEBI
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Azerbaijan
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Translator/Interpreter
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Nov 2015 - Feb 2016
- performing oral and written translations (English - Russian) - ensure that the translation is easily understandable and accurate - ensure that all translated material follows translation quality standards set by the company - editing all translated texts - performing oral and written translations (English - Russian) - ensure that the translation is easily understandable and accurate - ensure that all translated material follows translation quality standards set by the company - editing all translated texts
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Education
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Azerbaijan State University of Languages
Bachelor's degree, Translation/Interpretation