Narmatha Kumaravelu
Reservation Sales Agent at Novotel Melbourne Central & Ibis Melbourne Central- Claim this Profile
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English Full professional proficiency
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Tamil Native or bilingual proficiency
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Malay Professional working proficiency
Topline Score
Bio
Siti Noor Basirah Md Isa
Narmatha is a very cooperative and reliable team member. She is willing to do extra miles and always be there for her team member. She always be able to express her opinion and come up with creative ideas. Working together with her in Toyota, I could say that, I will able to breathe sign of relief and have peace of mind if we are ask to team up together in a project.
Pratiusha Menon
I have previously completed university projects with Narmatha and I can say that she is a wonderful person to work with! She is always so enthusiastic about tasks given and will contribute her expertise throughout. Narmatha is also a very confident individual with great presentation and communication skills! She is highly motivated and always prepared for new challenges. Apart from that, Narmatha is always so lively which makes her a very fun person to work with. Indeed a great team player, always listening to the opinions of others and an amazing leader when need be. Definitely an asset to any company that hires her.
Siti Noor Basirah Md Isa
Narmatha is a very cooperative and reliable team member. She is willing to do extra miles and always be there for her team member. She always be able to express her opinion and come up with creative ideas. Working together with her in Toyota, I could say that, I will able to breathe sign of relief and have peace of mind if we are ask to team up together in a project.
Pratiusha Menon
I have previously completed university projects with Narmatha and I can say that she is a wonderful person to work with! She is always so enthusiastic about tasks given and will contribute her expertise throughout. Narmatha is also a very confident individual with great presentation and communication skills! She is highly motivated and always prepared for new challenges. Apart from that, Narmatha is always so lively which makes her a very fun person to work with. Indeed a great team player, always listening to the opinions of others and an amazing leader when need be. Definitely an asset to any company that hires her.
Siti Noor Basirah Md Isa
Narmatha is a very cooperative and reliable team member. She is willing to do extra miles and always be there for her team member. She always be able to express her opinion and come up with creative ideas. Working together with her in Toyota, I could say that, I will able to breathe sign of relief and have peace of mind if we are ask to team up together in a project.
Pratiusha Menon
I have previously completed university projects with Narmatha and I can say that she is a wonderful person to work with! She is always so enthusiastic about tasks given and will contribute her expertise throughout. Narmatha is also a very confident individual with great presentation and communication skills! She is highly motivated and always prepared for new challenges. Apart from that, Narmatha is always so lively which makes her a very fun person to work with. Indeed a great team player, always listening to the opinions of others and an amazing leader when need be. Definitely an asset to any company that hires her.
Siti Noor Basirah Md Isa
Narmatha is a very cooperative and reliable team member. She is willing to do extra miles and always be there for her team member. She always be able to express her opinion and come up with creative ideas. Working together with her in Toyota, I could say that, I will able to breathe sign of relief and have peace of mind if we are ask to team up together in a project.
Pratiusha Menon
I have previously completed university projects with Narmatha and I can say that she is a wonderful person to work with! She is always so enthusiastic about tasks given and will contribute her expertise throughout. Narmatha is also a very confident individual with great presentation and communication skills! She is highly motivated and always prepared for new challenges. Apart from that, Narmatha is always so lively which makes her a very fun person to work with. Indeed a great team player, always listening to the opinions of others and an amazing leader when need be. Definitely an asset to any company that hires her.
Credentials
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Building Cultural Intelligence
RMIT UniversityAug, 2021- Nov, 2024
Experience
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Novotel Melbourne Central & Ibis Melbourne Central
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Australia
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Hospitality
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1 - 100 Employee
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Reservation Sales Agent
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Apr 2022 - Present
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StoreHub
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Malaysia
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Technology, Information and Internet
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200 - 300 Employee
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Digital Marketing Apperentice
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Sep 2021 - Dec 2021
Responsibilities : -Work with the team to refine and execute social media strategies. -Assist in managing social media channels and the editorial calendar to ensure that content is timely, relevant and engaging. -Seek and analyze competitor marketing material and digital content. -Create and curate content (written or video format, or both). -Assist in the collection of quantitative and qualitative data from marketing campaigns. -Performing market analysis and competitor research. -Supporting the marketing team in daily tasks. Show less
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Oigetit.ai - Fake News Filter
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United States
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Internet News
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100 - 200 Employee
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Social Media Coordinator
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Apr 2021 - Sep 2021
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Toyota Malaysia
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Malaysia
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Motor Vehicle Manufacturing
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300 - 400 Employee
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After Sales Marketing
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Apr 2019 - Feb 2021
Responsibilities : - In charge of increasing online presence through social media platforms to keep customers informed about after-sales products and services. - Customer retention measures to improve retention rate for customers within the 5 year warranty period Achievements : -Identify target audiences and devise campaigns to match the target audience and optimize results by increasing sales by 20% for Service Packages -Developed a new content strategy that played a key role in brand awareness and setting KPI's to track awareness -Conducting digital competitor analysis and delivering a digital marketing strategy by increasing online content by 200%. Show less
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Mercedes-Benz Malaysia
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Malaysia
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Automotive
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300 - 400 Employee
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Marketing Executive (After Sales)
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Mar 2017 - Feb 2019
Responsibilities:-Direct and coordinate marketing activities and events.-Report and tracking of Marketing ActivitiesAchievements:-Established clear and competitive goals, growth roadmaps, and strategic business plans during Dealer Improvement Workshops-Execute marketing campaign via Sales Force-Organized 2018 team building for South-East Asia II (After Sales), SEAward Night, Insurance Workshop, MB Discovery Program, and Skills Competition.
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Service Marketing Trainee
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Sep 2016 - Feb 2017
Responsibilities :-Sourced for agencies to work with for marketing communication materials-Performed follow-ups to ensure on-time delivery of marketing materials-Coordinated after-sales marketing events-Prepared monthly report for service packages
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ZALORA Group
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Singapore
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Software Development
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700 & Above Employee
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Customer Experience Intern
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Dec 2015 - Feb 2016
Responsibilities: -Conducted a market research on competitors both locally and internationally -Improve and suggested enhancement based on customers feedback -Delegated customer feedback to relevant department Responsibilities: -Conducted a market research on competitors both locally and internationally -Improve and suggested enhancement based on customers feedback -Delegated customer feedback to relevant department
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Education
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2021 -
RMIT University
Master of Business Administration - MBA -
2014 - 2017
Monash University Malaysia
Bachelor’s Degree, Bachelor of Business and Commerce (International Business & Marketing) -
2012 - 2012
Taylor's College
Pre University, Canadian Pre University (CPU) -
2007 - 2011
SMK Convent Klang
High School, Bahasa Melayu, English, Pendidikan Moral, HIstory, Mathematics, Additional Mathematics, Physics, Che
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