Experience

Rolls-Royce

• Industrial Machinery Manufacturing
• 700 & Above Employee

• Digital System Support Analyst

  • May 2017 - Present



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Applications Consultant

  • Nov 2016 - Feb 2017

  Joined IBM via an outsourcing contract from CSC, and continued service provision for TVL upon transfer. Joined IBM via an outsourcing contract from CSC, and continued service provision for TVL upon transfer.



CSC Computer Sciences Corporation Ltd

• Bristol, United Kingdom

• Applications Consultant

  • Jul 2012 - Nov 2016

  Continued the support and development of the TVL Transformation project after the project was outsourced. Other activities include technical documentation, , performance tuning, data reconciliation which involved analyzing and interrogating large data sets within various systems to ensure synchronization and increased revenue flow from licence fee collection. Main Responsibilities Development and support the customization and extensions to Oracle's ebusiness suite Customer Data Hub, constituting the Oracle's Customer Data management solution. Support the data flow from the legacy systems to the marketing application, using the Informatica PowerCenter tools. Unit test and document coding changes. Analysis and design of customer requirements. Investigation and resolution of problems and issues raised by the client. Managing the deployment of fixes and changes into the test and live environment. Produce MS Excel reports from the data reconciliation. Knowledge transfer and mentoring of offshore resources. Provision of out of hours support. Show less



Capita

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Application Consultant

  • Nov 2006 - Jul 2012

  Main activities included the support and development of the TVL Transformation project, using mainly PL/SQL and ETL product Informatica PowerCenter tools. Main tasks include defect resolution, solution design of new changes and to ensure the data flows smoothly on a daily basis, since the initial migration of around 30 million licenses and address details. A key element of the Transformation Project is the Integration Hub (Informatica) that facilitates and controls the passing of relevant address, party and license information between the interested systems. The CADH Integration component (which was customized to meet the clients requirement) enables communication between the Integration Hub and the CADH data repository. It also performs additional processing in support of improved data quality management. Other involvements included the support and development of the Education Maintenance Allowance System (EMASYS). Under EMA, learners aged 16-19 receive financial support in the form of weekly payments and periodic academic/objective bonuses in order to ease the financial burden associated with remaining in further education.. Show less



Mercer HR Consulting

• Chichester

• Analyst Programmer (Contract)

  • Aug 2005 - Nov 2006

  Working within the HR Consulting department, on a large Oracle based system, used to manage around 1400 company pension schemes. Producing technical designs, creating and modifying database tables. Develop and enhance customised Oracle Forms and Reports, which are used to administer and manage details of employees within the scheme. Working within the HR Consulting department, on a large Oracle based system, used to manage around 1400 company pension schemes. Producing technical designs, creating and modifying database tables. Develop and enhance customised Oracle Forms and Reports, which are used to administer and manage details of employees within the scheme.



British Telecommunication

• Bristol, United Kingdom

• Analyst Programmer (Contract)

  • Aug 2002 - Jul 2005

  Working within an application development and support team on a major Intranet based project with around 15000+ users, using an Oracle 8i database on a Solaris UNIX platform. Development and support of new and existing PL/SQL based packages, Provide support for application issues. Developing customised Oracle Forms to administer and maintain the data management of the production system. Rota based, out of hours support. UNIX shell scripts to produce data extracts and the development of customised Oracle Forms for integration within the Oracle Apps 11i and producing test scripts to test the developed application process. Show less



Ajilon Consulting

• Bristol, United Kingdom

• Senior Analyst Programmer

  • Jun 2001 - Jul 2002

  Development and support of new and existing data interfaces, these comprised of Unix shell script extracts that call various PL/SQL packages. Producing business requirements for BT Retail New Ventures, to replace an existing system. Duties included liaising with staff within the call centre to analyse their requirements. Also to evaluate potential off the shelf packages as replacements. Training course undertaken - UNIX – Essentials and Shell Scripting. Development and support of new and existing data interfaces, these comprised of Unix shell script extracts that call various PL/SQL packages. Producing business requirements for BT Retail New Ventures, to replace an existing system. Duties included liaising with staff within the call centre to analyse their requirements. Also to evaluate potential off the shelf packages as replacements. Training course undertaken - UNIX – Essentials and Shell Scripting.



CSC Computer Sciences Corporation Ltd

• Bristol, United Kingdom

• Oracle Analyst/Programmer

  • Apr 1994 - May 2001

  Prime role in full life cycle of projects, including system specification, design and build, system testing, system maintenance and preparation of technical and user documentation for Oracle Client Server and Web based Intranet systems for various areas of BAe Systems Airbus. Oracle based systems on the Airbus account, which involved liaising with clients, estimating and distribution of work within the team. The role also included the support and enhancement of the developed applications. Development and support of a web based system (WINDCHILL), which was an Off the Shelf product, customised for the client. Show less



British Aerospace (Airbus Division) Ltd

• Bristol, United Kingdom

• Analyst Programmer

  • Dec 1988 - Apr 1994

  Developing Applications used to support the Design Engineers. Projects using VAX RdB involving database design development and support of the application, with some database administration. Within the PC Application team, development using FOXPRO. Developing Applications used to support the Design Engineers. Projects using VAX RdB involving database design development and support of the application, with some database administration. Within the PC Application team, development using FOXPRO.