Narendar Krishnamoorthy

Lead Technical Support at Eurolandcom India Private Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Chennai, Tamil Nadu, India, IN

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Experience

  • Eurolandcom India Private Limited
    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Lead Technical Support
      • Jul 2023 - Present
  • Flatirons Solutions
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Technical Account Manager
      • Jun 2021 - Jul 2023

      Provide technical support to customers before and after-sales. Evaluate customer needs to suggest upgrades or additional features. Train customers to use their products. Answer product-related queries in a timely manner. Maintain customer relationships and ensure customer satisfaction. Ensure deliveries arrive on time and in a good condition. Track account metrics Point of Contact for the Customer Escalation Point for the Customer Serve as product functionality and usage expert in conjunction with the Product Owners Review and approve Customer change requests Prioritize Customer requests Show less

  • Qube Cinema
    • India
    • Movies and Sound Recording
    • 500 - 600 Employee
    • Product Support Analyst
      • Apr 2019 - May 2021

Education

  • University of Madras
    BCA, Computer Science
    2009 - 2012
  • daniel thomas mat hr sec school
    BCA

Community

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