Experience

Automate Accelerator
• Australia
• Technology, Information and Internet
• 1 - 100 Employee
• Co-Founder

  • Jul 2019 - Present


Smart Business Telecom

• Australia
• Telecommunications
• 1 - 100 Employee

• Digital Strategist

  • Aug 2015 - Present

  Building Sales Funnel is my passion, Automation every part of Business & Building processes & Systems to achieve more productivity.

• Senior Director Of Marketing

  • May 2012 - Jul 2015

  ►About Smart Business TelecomSBT ( Smart Business Telecom ) is a Successful provider of Fixed line and Internet communications services in Australia.SBT helps in Connecting Australia with its value plans in SME & Consumer space , It is backed up by over 10 years of Experience in Australian Telecommunications Industry .SBT acquired popular Telecom brands likeTrinity Telecom ( http://trinitytelecom.com.au )If Telecom ( http://www.iftelecom.com.au) I was involved in Planning, Implementation and Development of Sales Channels to grow customer base of the company. Inspire & Motivate the team to make sure that targets are achieved and surpassed. Scaling Business by driving Customer Acquisition , making sure to keep CPA under control & constantly testing. Tracking results & having systems in place to track new customers added every month on month.AchievementsOversaw merger & acquisition of 3 telecom companies , along with migration of the database to company's native billing platform.✔Introduced Cross Selling Strategy to add 16% extra Revenue YoY within the business.✔Deep Dive Survey resulted in 14% more productivity within customer service team when we analysed the survey data objectively.✔Contributed with great insights alongside being active part of the team to negotiate better wholesale rates resulting in 11% overall savings to company's bottom line. Show less



Time Telecom

• Australia
• Telecommunications
• 1 - 100 Employee

• Senior Director Of Operations

  • Jan 2008 - Mar 2012

  ► About Time Telecom Time Telecom was a boutique family run Canberra Based Telecom Company , couple of Marketing Professionals brought majority stakeholder in this company in 2008 and relocated its operation to Melbourne and in a span of 4 years built its base from 300 customers to 36000 loyal customers. Due to its growth trajectory with its amazing Marketing Channel along with operational maturity , M2 Telecommunications Group ( now known as “Vocus Communications “) acquired the business assets of Time Telecom Group in Feb 2012. I Developed an operational plan to incorporate Goals & Objectives that work towards the strategic Direction of the organisation. Had a close working relationship with the entire management group in directing day-to-day operations and implementation of growth strategies. Involved in presentations and generating reports for the reference of other key stakeholders. ✔Innovative Price packaging of Time Telecoms services , have a pricing strategy , great up-sell sequence , creates a distinct competitive point of difference. This strategy added 22% increase in Revenue and 12% Retention of existing customer. ✔18% Decrease in Churn within first 30 days of the service due to changes in On-boarding process and implementing a "Welcome Call strategy". ✔Was involved and key part of the team to accomplish strict Due Diligence checklist and targets set as pre-condition before the company was sold to ASX listed Entity in 2012 Show less