Assistant Operations Manager | EA to CEO

• Dec 2018 - Present

Following are my work responsibilities here: • EA to CEO • Finance & Accounts Management • Human Resource Management • Event Management • Travel & Accommodation booking for staff and senior management Following are my work responsibilities here: • EA to CEO • Finance & Accounts Management • Human Resource Management • Event Management • Travel & Accommodation booking for staff and senior management

Front Office Executive | Administrations

• Sep 2014 - Dec 2018

Following were my work responsibilities: • Handling EPBX Systems (incoming and outgoing calls) • Handling Student Queries • Admin work Following were my work responsibilities: • Handling EPBX Systems (incoming and outgoing calls) • Handling Student Queries • Admin work

Front Office Executive | Student Advisor UK and Canada

• Jun 2013 - Sep 2014

Student Advisor for UK & Canada Global Opportunities  Short listing the courses and universities in UK & Canada for the students • To provide a smooth work flow between the Universities and the clients.  Interacting & assisting direct students on regular basis. Counseling, motivating and converting potential students. • Creating Weekly/monthly reports and maintaining CRM to check the progress. • Interviewing / Counseling and recruiting students for academic programs in the Universities. • Co-ordinate processing of student applications with office staff in our other offices • Processing online and offline applications for UK and Canada  Verifying academics and English proficiency tests online before application is processed  Responsible for putting admission applications in the Colleges/Universities as well as well as to follow up on the same. Engaging with all clients consistently post sales to provide accurate shortlists, showcase universities and Mentor the student on career to ensure a high enrolment to application conversion. Front Office Executive Global Opportunities  Maintaining coordination in the overall activities of the office and taking care of personnel development.  Looking after the overall correspondence of the office with vendors and customers through e-mails, letters and faxes.  Looking after the receivables from different clients.  Coordinating with the customers and sorting out their queries and grievances, as customer satisfaction is the first and foremost motto.  Arranging meetings of the Director, attending all incoming and outgoing calls of the office and taking care of filings of the office. Show less

Front Office Executive

• Mar 2010 - Sep 2011

• Assisting the Director in administration of the Company. • Maintaining coordination in the overall activities of the office and taking care of the personnel development. • Looking after the overall correspondence of the office with vendors and customers through e-mails, letters and faxes. • Looking after the receivables from different clients. • Coordinating with the customers and sorting out their queries and grievances, as customer satisfaction is the first and foremost motto. • Arranging meetings of the Director, attending all incoming and outgoing calls of the office and taking care of filings of the office. • Handling preliminary sales, inquires from potential customers. • Making Domestic and International travel arrangements for Directors and other employees of the organization. • Maintaining documentation of properties held by the company. Show less

Front Office Executive

• Oct 2002 - Nov 2003

• Assisting the Director in administration of the Company. • Maintaining coordination in the overall activities of the office and taking care of the personnel development. • Looking after the overall correspondence of the office with vendors and customers through e-mails, letters and faxes. • Looking after the receivables from different clients. • Coordinating with the customers and sorting out their queries and grievances, as customer satisfaction is the first and foremost motto. • Arranging meetings of the Director, attending all incoming and outgoing calls of the office and taking care of filings of the office. • Handling preliminary sales, inquires from potential customers. • Making Domestic and International travel arrangements for Directors and other employees of the organization. • Maintaining documentation of properties held by the company. Show less

Sales Executive

• Apr 2002 - Jun 2002

Customer Service Representative

• Oct 2000 - Oct 2000