Software Engineer

• Aug 2023 - Present

Sam is an AI Sales Engineer that joins Zoom calls & Slack channels, providing AEs instant and contextual responses to product questions, eliminating momentum killing delays, and the need for a dedicated SE on every call. Sam is an AI Sales Engineer that joins Zoom calls & Slack channels, providing AEs instant and contextual responses to product questions, eliminating momentum killing delays, and the need for a dedicated SE on every call.

Staff Delivery Engineer

• Apr 2023 - Aug 2023

Staff Implementation Engineer

• May 2022 - Jul 2023

• Designed and implemented a pipeline to manage Auth0 and AWS resources for setting up a customer-facing SSO mechanism. With Terraform, GitLab, Auth0, AWS, and Okta.• Integrated +15 customer APIs and participated in the definitions for the integration framework roadmap.

Lead Implementation Engineer

• Apr 2021 - May 2022

• Design, develop and maintain integration flows using an array of different platforms, APIs, databases, protocols and dataformats.• Develop tools and automation to eliminate manual and repetitive efforts. Python, Bash, JavaScript.• Provide engineering and operational support for integration systems including configuration management, troubleshooting and provisioning (AWS, Grafana, kubernetes, sisense, keycloak, okta).• Identify opportunities to improve reliability, performance and security of existing integrations. Show less

Integration Engineer

• Sep 2019 - Apr 2021

Banking and Payments Services Integration Engineer.• Delivery of highly customizable solutions on-site or SaaS with customer´s defined specifications.• Scripting with Python and Bash.• Implementation and usage of TLS and WSS protocols. Certificates creation and installation. Keytool and OpenSSL.• Linux-based and windows-based systems. SQL Databases and JBOSS applications.• Integration of AWS and private cloud solutions.• Worked as Technical Project Leader (TPL) in Central Issuance and Instant Issuance card systems.• Application Protocol Data Unit (APDU) knowledge for debuging and scripting in card personalization solutions. Show less

Support & Operations Engineer L2

• Jul 2018 - Aug 2019

• Provide tier II technical support of hosted and managed services.• Continuously improve service reliability, performance and security of the services.• Collaborate with Service Delivery Managers on traffic trends, analyze the impact of mid-term business changes on capacity requirements.• Linux-based systems (Red Hat). Veritas Cluster. Oracle Databases.• Following monitoring and alerting infrastructure.• Bash scripting.• STiM ticket platform. Confluence documentation.• Participate in the handover from set-up to production.• Participate in the definition of production requirements. Show less

System Engineer

• Nov 2016 - Jun 2018

• Execution and follow-up of specification corresponding to the area of systems and communications for the construction of the Manuel Belgrano Space Center. • Preparation of budgets and technical analysis of the offers. • Interaction with contractors and suppliers. • Configuration and maintenance of communications and industrial automation equipment. • Design of network architectures and fiber optic lines. • IT support. • Execution and follow-up of specification corresponding to the area of systems and communications for the construction of the Manuel Belgrano Space Center. • Preparation of budgets and technical analysis of the offers. • Interaction with contractors and suppliers. • Configuration and maintenance of communications and industrial automation equipment. • Design of network architectures and fiber optic lines. • IT support.

Technical Support Engineer

• Feb 2016 - Nov 2016

• Solve problems of wireless connectivity in the jurisdiction of the Bahía Blanca´s Port. Links up to 23kms away. • Installation and maintenance of cctv cameras for maritime and terrestrial monitoring in “Ing. White”, Galván and Rosales Ports. • Choice and purchase of equipment for video surveillance and connectivity. • Interaction with end users, suppliers and third-party contractors, on-desk and remote support. • Configuration and maintenance of network equipment such as Switches and Cisco CUCME. Show less

Ad-hoc networks research

• Aug 2015 - Oct 2015

Intership at JECRC University Jaipur, India. Research about mobile ad-hoc networks (MANET) Intership at JECRC University Jaipur, India. Research about mobile ad-hoc networks (MANET)

Teacher Assistant B - Data structures and algorithms

• Mar 2015 - Jul 2015