Naphat (Eing) Phutawong
Corporate Sales and Partnerships (B2B/Enterprise) at CARIVA (Thailand)- Claim this Profile
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Bio
Credentials
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Hybrid Project Management
WISESIGHTJun, 2023- Oct, 2024 -
SSHE-2006 - ISO/IEC27001:2022 (ISMS) Requirements & Implementation
JS ISOconsultantFeb, 2023- Oct, 2024 -
Certified Dangerous Goods Professional (CDGP)
AirAsiaAug, 2018- Oct, 2024 -
Safety Management Specialist (SMS)
CAAT (Civil Aviation Authority of Thailand)Mar, 2018- Oct, 2024 -
Certified Personal Fitness Trainer - FIT Academy
FIT THAILANDOct, 2016- Oct, 2024 -
Medical class 2 (PPL)
Royal Thai ArmyJan, 2016- Oct, 2024
Experience
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CARIVA (Thailand)
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Thailand
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IT Services and IT Consulting
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1 - 100 Employee
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Corporate Sales and Partnerships (B2B/Enterprise)
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Apr 2022 - Present
CARIVA Thailand is a business unit of AI & Robotics Ventures (PTTEP) focused in Health technology aim to expansion and be at the forefront of Health Accessibility platform data. Scope of work: - Identify, approach, pitch, and build enduring relationships with potential business partners/clients according to business plan. - Plan sales strategy, prepare revenue forecast, and manage sales pipeline & activities in CRM tools to build Book-Of-Business. - Work closely with top… Show more CARIVA Thailand is a business unit of AI & Robotics Ventures (PTTEP) focused in Health technology aim to expansion and be at the forefront of Health Accessibility platform data. Scope of work: - Identify, approach, pitch, and build enduring relationships with potential business partners/clients according to business plan. - Plan sales strategy, prepare revenue forecast, and manage sales pipeline & activities in CRM tools to build Book-Of-Business. - Work closely with top management to identify strategic partner who has potential to collaboration in new revenue stream and product growth. - Work with marketing team to align marketing strategy for partners/clients. - Provide initiative feedback from clients/partner to validating the development plan for sustainable products. Show less CARIVA Thailand is a business unit of AI & Robotics Ventures (PTTEP) focused in Health technology aim to expansion and be at the forefront of Health Accessibility platform data. Scope of work: - Identify, approach, pitch, and build enduring relationships with potential business partners/clients according to business plan. - Plan sales strategy, prepare revenue forecast, and manage sales pipeline & activities in CRM tools to build Book-Of-Business. - Work closely with top… Show more CARIVA Thailand is a business unit of AI & Robotics Ventures (PTTEP) focused in Health technology aim to expansion and be at the forefront of Health Accessibility platform data. Scope of work: - Identify, approach, pitch, and build enduring relationships with potential business partners/clients according to business plan. - Plan sales strategy, prepare revenue forecast, and manage sales pipeline & activities in CRM tools to build Book-Of-Business. - Work closely with top management to identify strategic partner who has potential to collaboration in new revenue stream and product growth. - Work with marketing team to align marketing strategy for partners/clients. - Provide initiative feedback from clients/partner to validating the development plan for sustainable products. Show less
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Eingtank FIT
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Chiang Rai, Thailand
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Freelance Trainer
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Jan 2016 - Present
Certified expert personal trainer - Self employed - Build a health care community under self degree through private and online training - Training clients by using knowledges in Weight training, Circuit training and Body balance to achieve client’s goal. - Planing in nutritions (Cals in/out) and provided a basic knowledge of nutritions. - Aim to build the basis work life balance to clients - Build and update a training programs for variance courses. Certified expert personal trainer - Self employed - Build a health care community under self degree through private and online training - Training clients by using knowledges in Weight training, Circuit training and Body balance to achieve client’s goal. - Planing in nutritions (Cals in/out) and provided a basic knowledge of nutritions. - Aim to build the basis work life balance to clients - Build and update a training programs for variance courses.
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Teleport
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Malaysia
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Transportation, Logistics, Supply Chain and Storage
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300 - 400 Employee
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Customer Success Executive
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Sep 2021 - Apr 2022
Teleport is the subsidiary of Air Asia group focused on Logistic business which aim to expand in domestic (Door-to-door) and international freight. - Partnership & Account management in Logistic industry - Guide merchant base throughout their customer journey – from onboarding through to repeat orders - Serve as the primary point of contact and develop a trusted advisor relationship with merchants to ensure service usage achieves full business value - Monitor delivery shipments… Show more Teleport is the subsidiary of Air Asia group focused on Logistic business which aim to expand in domestic (Door-to-door) and international freight. - Partnership & Account management in Logistic industry - Guide merchant base throughout their customer journey – from onboarding through to repeat orders - Serve as the primary point of contact and develop a trusted advisor relationship with merchants to ensure service usage achieves full business value - Monitor delivery shipments from start to finish to ensure successful delivery - Take ownership of escalated delivery issues and follow problems through to resolution - Use customer data and analytics to uncover opportunities for new feature adoption and up-selling - Identify churn risks and collaborate with the relevant internal teams to remediate and ensure a successful renewal - Educate customers on the most recent updates and enhancements to our products/services Act as the merchant advocate, providing constant feedback with internal teams to improve the customer experience and product offerings - Monitor performance and end-to-end movement of deliveries be it across external or internal parties Show less Teleport is the subsidiary of Air Asia group focused on Logistic business which aim to expand in domestic (Door-to-door) and international freight. - Partnership & Account management in Logistic industry - Guide merchant base throughout their customer journey – from onboarding through to repeat orders - Serve as the primary point of contact and develop a trusted advisor relationship with merchants to ensure service usage achieves full business value - Monitor delivery shipments… Show more Teleport is the subsidiary of Air Asia group focused on Logistic business which aim to expand in domestic (Door-to-door) and international freight. - Partnership & Account management in Logistic industry - Guide merchant base throughout their customer journey – from onboarding through to repeat orders - Serve as the primary point of contact and develop a trusted advisor relationship with merchants to ensure service usage achieves full business value - Monitor delivery shipments from start to finish to ensure successful delivery - Take ownership of escalated delivery issues and follow problems through to resolution - Use customer data and analytics to uncover opportunities for new feature adoption and up-selling - Identify churn risks and collaborate with the relevant internal teams to remediate and ensure a successful renewal - Educate customers on the most recent updates and enhancements to our products/services Act as the merchant advocate, providing constant feedback with internal teams to improve the customer experience and product offerings - Monitor performance and end-to-end movement of deliveries be it across external or internal parties Show less
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AirAsia
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Malaysia
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Airlines and Aviation
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700 & Above Employee
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Customer Happiness Executive
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Apr 2021 - Sep 2021
- Be a front desk provided services to customer in airline and non airline products. - Manage and response in major cases with approval matrix - Educate and analyze the major risks in customer experiences
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Preflight Executive
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Aug 2018 - Apr 2021
- Manage and Notify information in flights interruption - Follow up cases to make sure that guests acknowledge the information completely. - Manage in balance owing and duplication reports - Proactive on guests request that should be under service recovery options and SOPs - Coordinate with Marketing team, Commercial team and Flight operations team to growth company revenues.
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Airports of Thailand Public Company Limited
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Thailand
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Airlines and Aviation
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200 - 300 Employee
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Safety Officer
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Jan 2018 - May 2018
Part time projects with safety department - Support in CAAT yearly audit Part time projects with safety department - Support in CAAT yearly audit
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Education
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2015 - 2018
Mae Fah Luang University
Bachelor of Business Administration - BBA, Aviation Business Management -
2018 - 2018
GATC
Terminal Program, Safety Management System -
2017 - 2018
Incheon Airport Aviation Academy
Safety Airport Management, Junior Airport Management
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