Napatsorn Tenissara

Chatbot Engineer at GoPomelo
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Contact Information
us****@****om
(386) 825-5501
Location
Bangkok City, Thailand, TH
Languages
  • Thai Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • Contact Center AI: Conversational Design Fundamentals
    Coursera
    Oct, 2021
    - Nov, 2024
  • Google Analytics for Beginners
    Google analytics
    Oct, 2021
    - Nov, 2024
  • Google Cloud sales fundamentals
    Google Cloud Education
    Oct, 2021
    - Nov, 2024
  • Introduction to Data Studio
    Google analytics
    Oct, 2021
    - Nov, 2024
  • Introduction to Digital Transformation with Google Cloud
    Coursera
    Oct, 2021
    - Nov, 2024
  • Virtual Agent Development in Dialogflow CX for Software Devs
    Coursera
    Oct, 2021
    - Nov, 2024
  • Power BI: Dashboards for Beginners
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Building Chatbots Using Google Dialogflow
    LinkedIn
    Jul, 2021
    - Nov, 2024

Experience

  • GoPomelo
    • Thailand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Chatbot Engineer
      • Jul 2021 - Present

      Design and develop a full stack system for chatbot projects both chatbot and voicebot (Chatbot channel platform, Chatbot conversation/intent and Chatbot fulfillment platform) to achieve business goals and business challenges. Design and develop a full stack system for chatbot projects both chatbot and voicebot (Chatbot channel platform, Chatbot conversation/intent and Chatbot fulfillment platform) to achieve business goals and business challenges.

  • Thammasat University
    • Internship Program
      • Jun 2020 - Aug 2020

      - Design and develop web application of a bakery shop by using ReactJS and PHPmyadmin- Designing an algorithm, which is used in the web application for planning and calculating profits and costs of products - Design and develop web application of a bakery shop by using ReactJS and PHPmyadmin- Designing an algorithm, which is used in the web application for planning and calculating profits and costs of products

  • The Wendy's Company
    • United States
    • Restaurants
    • 700 & Above Employee
    • Exchange Program
      • May 2019 - Aug 2019

      Customer Service Customer Service

Education

  • Thammasat University
    Bachelor's degree, Electrical and Electronics Engineering
    2016 - 2020

Community

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