Naoual El-Hamchaoui

Stand-by Manager at Logius
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Contact Information
us****@****om
(386) 825-5501
Location
The Hague, South Holland, Netherlands, NL

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Credentials

  • Certified SAFe® 4 Scrum Master
    Scaled Agile, Inc.
    Dec, 2019
    - Nov, 2024
  • Leader Effectiveness Training (L.E.T.)
    Comfort Communicatie in Relaties
    Dec, 2019
    - Nov, 2024
  • Certified SAFe 4 Practitioner
    Scaled Agile, Inc.
    Sep, 2019
    - Nov, 2024
  • Agile Scrum Foundation
    EXIN your ICT competence partner
    Mar, 2019
    - Nov, 2024
  • CompTIA Network+
    One2train - ICT Training, Certification & Recruitment
    Apr, 2017
    - Nov, 2024
  • ITIL Foundation
    EXIN your ICT competence partner
    Oct, 2016
    - Nov, 2024

Experience

  • Logius
    • Netherlands
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Stand-by Manager
      • Jun 2020 - Present

      Het periodiek draaien van een consignatie van zeven aaneengesloten dagen. De stand-by manager is eindverantwoordelijk voor de opvolging en afhandeling van alle Prio 1 incidenten die zich tijdens en buiten kantooruren voordoen binnen Logius en de communicatie hierover.

    • Ketenbeheerder
      • Feb 2017 - Present

    • Medewerker servicecentrum
      • Nov 2015 - Jan 2017

  • Samsung
    • Customer Service
      • Dec 2013 - Jul 2015

  • Consumentenbond
    • Netherlands
    • Civic and Social Organizations
    • 200 - 300 Employee
    • Klantenservicemedewerker
      • Aug 2011 - Dec 2013

Education

  • Hogeschool Utrecht
    HBO-ICT Business IT & Management

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