Naomy Ramos
VP of Human Capital at INSURITAS Insurance Aisle Management- Claim this Profile
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Bio
Experience
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INSURITAS
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United States
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Insurance
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1 - 100 Employee
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VP of Human Capital
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Jan 2018 - Present
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VP of I-APPEX and Human Capital
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May 2017 - Present
Manage and coordinate the deployment of new client installations for Insuritas and manage the licensing and appointments of both new and existing Insuritas client agencies and agents. Human Resources tasks: • Recruiting • New hire on-boarding process and procedures • Benefits administration • Payroll assistant
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Compliance and HR Specialist/Licensing Coordinator
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Aug 2014 - May 2017
Assist in hiring process by coordinating job posting on the website, reviewing resumes, and performing telephone interviews and reference checks. Prepare and update paperwork required to place employees on payroll. Benefits administration, policies and procedures, and audits. Maintain and track production, licensing, appointment, and termination of records of agents.
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Quality Assurance Analyst
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May 2013 - Aug 2014
Calendar management, staffing schedules, and work distribution. Brainwriting. Training when necessary. Assisted CFO on a SWOT Analysis assignment. Support multiple departments with various projects and work with the VP and AVP of Operations on a daily basis.
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Workload Coordinator
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Jun 2012 - Jun 2013
Distribute work to the platform, train new hires. Customer Service. Sell insurance for PL and CL for Spanish speaking clients. Create monthly schedule for all sales agents. Assist VP and Manager of operations on a day to day basis.
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Front End Team Leader
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Jun 2011 - Jun 2012
Customer Service. Work Distribution. Training. Gather information when necessary. Handle only Spanish speaking customers requesting quotes for PL and CL, and servicing their policies.
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Customer Service Representative
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Feb 2009 - Jun 2011
Customer Service. Make outbound calls for all bank/cu referrals including only Spanish speaking clients. Take inbound calls and direct to the right department or handle the call. Gather information for a free insurance quote.
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CenterWell Senior Primary Care
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United States
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Hospitals and Health Care
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700 & Above Employee
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Marketing Representative
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Oct 2006 - Nov 2008
Describe your position Describe your position
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