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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Commercial Lines Account Manager
      • Apr 2013 - Present

      Gather and analyze all necessary underwriting information in order to obtain a quote and issue a policy. Service the needs of customers, producers and underwriters through email, fax, phone and the mail. Answer questions regarding customers billing account information, policy forms, and policy contracts. Help customers to choose the best coverage for their individual needs. Met or exceeded all expectations of every aspect of the position. Provided timely, accurate information as well as technical guidance to customers and co-workers. Show less

    • United States
    • Insurance
    • Commercial Lines Account Manager
      • Jan 2005 - Jan 2011

      Gather and analyze all necessary underwriting information in order to obtain a quote and issue a policy. Service the needs of customers, producers and underwriters through email, fax, phone and the mail. Answer questions regarding customers billing account information, policy forms, and policy contracts. Help customers to choose the best coverage for their individual needs. Met or exceeded all expectations of every aspect of the position. Provided timely, accurate information as well as technical guidance to customers and co-workers. Show less

    • New Business Representative
      • Jan 2001 - Jan 2004

      Gather and analyze all necessary underwriting information in order to properly evaluate each risk individually for coverage eligibility. Service the needs of both internal and external customers through both the phone and the mail. Answer questions regarding customers billing account information, policy forms, and policy contracts. Help customers to choose the best coverage for their individual needs. Met or exceeded all expectations of every aspect of the position. Trained new employees to succeed in the position. Helped streamline functions of the new business department. Provided timely, accurate information as well as technical guidance to customers and co-workers. Compiled information and wrote up to date instructional training manuals for newly appointed team members. Show less

Education

  • Hug High School
    1989 - 1993

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