Naomi Palmer
National Manager - Allied Health at PeoplePlus Australia- Claim this Profile
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Bio
Experience
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PeoplePlus Australia
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Australia
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Staffing and Recruiting
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1 - 100 Employee
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National Manager - Allied Health
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May 2011 - Present
I currently manage a team of allied health professionals across NSW and Victoria in the employment services sector.Within in this role I continue to maintain face-to-face clinical work with clients but also manage the day-to-day functioning of the business unit and drive the overall performance of the team to ensure our success. Responsibilities:•Review performance of Professional Services team to ensure optimal performance and that the needs of various stakeholders are met. This includes developing relevant reporting framework to monitor staff performance, level of demand, and effectiveness of services• Development of Business Plan for financial year and monthly forecasts• Provide guidance and support to the overall organisation on all matters relating to non-vocational barriers to employment• Analysis of monthly Profit and Loss statement• Recruitment and training of new staff• Provide clinical and administrative supervision to staff• Assessment of needs and implementation of evidence-based therapeutic interventions• Developing vocational and non-vocational plans to facilitate a client’s return to employment• Advocacy and referral; Liaising with other health professionals and community organisations
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Psychologist
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May 2009 - May 2011
Psychologist - delivering evidence-based psychological assessment and treatment services to private, and Medicare funded patients.Achievements:• Engaging with new contracts in various community organisations• Co-developed new group work programmes• Crucial to influx of new referrals due to links with community organisations Psychologist - delivering evidence-based psychological assessment and treatment services to private, and Medicare funded patients.Achievements:• Engaging with new contracts in various community organisations• Co-developed new group work programmes• Crucial to influx of new referrals due to links with community organisations
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CatholicCare Sydney
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Australia
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Non-profit Organizations
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100 - 200 Employee
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Personal Support Program Case Manager
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May 2007 - Oct 2009
PSP is a government initiative which assists Centrelink recipients with long-term counselling to address personal barriers to employment, such as severe mental health, and assist individuals to return to employment.Responsibilities:• Utilising various forms of therapeutic interventions• Psychological and vocational assessment and report writing• Formulating treatment plans• Advocacy and referral• Liaising with other health professionals.Achievements:• Consistently top-performer for employment outcomes and KPIs• Revised policies and procedures for PSP which were subsequently applied across the Directorate.• Co-developed new group work programmes• One of the writers for the successful tender application for the new Job Services Australia contracts.
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Education
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University of Wollongong
Bachelor of Science (BS), Psychology