Naomi Langone

Customer Success Project Manager at Fatture in Cloud
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Contact Information
us****@****om
(386) 825-5501
Location
Bergamo, Lombardy, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Professional working proficiency

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Bio

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5.0

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Dante Colucci

I have had the absolute pleasure of managing Naomi for the past 11 months. During this time she has proven herself to be an inspiring Customer Success Specialist; always going that extra mile to applease our customers and making them feel valued. Her calm and proffessional approach is alot to be inspired by and is what makes her successful. Naomi has has a real willingness to learn and is able to grasp work tasks and processes very quickly. I know that her career is something that she takes very seriously, having always seeked feedback to make endless improvements. I am proud to have Naomi as part of my team and I am grateful for her Excellent contributions.

Keegan St. Jean

I have had the pleasure of working with Naomi for quite some time and she has consistently proven herself to be extremely hard working and an acute problem solver. She has used skills developed through her years of working with customers to motivate and help our clients to grow their businesses. I am extremely confident in her abilities and the holistic approach she takes to every task, going above and beyond to get the job done. Thanks Naomi for always being a solid and reliable team mate!

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Credentials

  • Project Management Certificate
    Google
    Oct, 2022
    - Nov, 2024
  • Digital Marketing Foundations (2021)
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • The Complete Management Skills Certification Course by Eazl
    Udemy
    Aug, 2022
    - Nov, 2024
  • Project Management per l'eccellenza lavorativa (base)
    TeamSystem
    Feb, 2022
    - Nov, 2024
  • HIPAA Associate (HIPAAA)
    DentalMonitoring
    Oct, 2021
    - Nov, 2024
  • Reports & Dashboards for Lightning Experience
    Trailhead by Salesforce
    Apr, 2020
    - Nov, 2024
  • Dele Nivel 2
    Spanish Languages

Experience

    • Italy
    • Software Development
    • 1 - 100 Employee
    • Customer Success Project Manager
      • Dec 2021 - Present

    • France
    • Medical Equipment Manufacturing
    • 300 - 400 Employee
    • Customer Success Specialist UKI
      • Jan 2021 - Dec 2021

    • Customer Service Specialist UKI
      • Jun 2020 - Jan 2021

    • United Kingdom
    • Manufacturing
    • Co-Founder
      • Apr 2020 - Dec 2021

      In response to the first national lockdown, I have started making candles and soaps as a hobby and then decided to turn it into a business that allowed me to share my newly discovered passion with others. Together with my partner, I have founded the Flames&Foams brand selling artisan-made natural soaps and candles. In the process, I have learned new skills such as brand and product designing, sourcing material and implementing pricing strategies, marketing (audience targeting through social media and selling platform tags and posts), packaging and logistics. Show less

    • United States
    • Consumer Services
    • 300 - 400 Employee
    • International Account Associate - EMEA & APAC
      • May 2019 - Jun 2020

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Customer Success Specialist UKI
      • Jun 2018 - May 2019

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Senior Customer Loyalty Advisor
      • Sep 2015 - Jun 2018

    • Supervisor - Luxury Children shoes
      • Jun 2015 - Aug 2015

    • Senior Sales Associate - Luxury Children shoes
      • Dec 2014 - Jun 2015

    • Sales Associate - Luxury Children shoes
      • Jul 2014 - Dec 2014

    • 1 - 100 Employee
    • Sales Associate
      • Oct 2013 - Jul 2014

    • United Kingdom
    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales Assistant
      • Dec 2012 - Oct 2013

Education

  • Coursera
    Project Management
    2022 - 2022
  • Trailhead by Salesforce
    2020 - 2020
  • Liceo Linguistico Carducci, Pisa (ITALY)
    Foreign Languages Diploma (GCSE & A levels), Foreign Languages ( English, Spanish, French)
    2005 - 2012

Community

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