Experience

Reed Animal Hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Scheduling Manager/Receptionist

  • Jan 2022 - Present

  • Creating monthly schedules for the entire front staffing department • Scheduling appointments and procedures, including specialist appointments, via phone, email, and various other online applications • Facilitating relationships between doctors, nurses, front desk staff, and clientele while troubleshooting and diffusing complicated situations • Answering, redirecting, and problem-solving upwards of 75 calls per day • Ensuring inventory spreadsheets are up to date as well as… Show more • Creating monthly schedules for the entire front staffing department • Scheduling appointments and procedures, including specialist appointments, via phone, email, and various other online applications • Facilitating relationships between doctors, nurses, front desk staff, and clientele while troubleshooting and diffusing complicated situations • Answering, redirecting, and problem-solving upwards of 75 calls per day • Ensuring inventory spreadsheets are up to date as well as assisting inventory management with placing accurate orders promptly • Dispensing and verifying over 1,000 different types of medications to patients • Reviewing resumes and applications, interviewing promising individuals via telephone, and training new hires in both reception and nursing departments once hired Show less • Creating monthly schedules for the entire front staffing department • Scheduling appointments and procedures, including specialist appointments, via phone, email, and various other online applications • Facilitating relationships between doctors, nurses, front desk staff, and clientele while troubleshooting and diffusing complicated situations • Answering, redirecting, and problem-solving upwards of 75 calls per day • Ensuring inventory spreadsheets are up to date as well as… Show more • Creating monthly schedules for the entire front staffing department • Scheduling appointments and procedures, including specialist appointments, via phone, email, and various other online applications • Facilitating relationships between doctors, nurses, front desk staff, and clientele while troubleshooting and diffusing complicated situations • Answering, redirecting, and problem-solving upwards of 75 calls per day • Ensuring inventory spreadsheets are up to date as well as assisting inventory management with placing accurate orders promptly • Dispensing and verifying over 1,000 different types of medications to patients • Reviewing resumes and applications, interviewing promising individuals via telephone, and training new hires in both reception and nursing departments once hired Show less



Nabisco

• Consumer Goods
• 700 & Above Employee

• Retail Merchandiser

  • Jan 2021 - Jan 2022

  • Verified deliveries and ensured product quality is up to standard • Ensured shelves and displays were thoroughly stocked and organized at all times • Curated relationships with management and employees at across various store branches • Worked with representatives to ensure excellent customer service while executing the construction of promotional displays and optimizing shelf visibility • Verified deliveries and ensured product quality is up to standard • Ensured shelves and displays were thoroughly stocked and organized at all times • Curated relationships with management and employees at across various store branches • Worked with representatives to ensure excellent customer service while executing the construction of promotional displays and optimizing shelf visibility



Citi

• United States
• Financial Services
• 700 & Above Employee

• Bank Teller

  • Feb 2020 - Jan 2021

  • Efficiently and accurately performed banking transactions, including appropriately assessing risk during transactions • Identified referral opportunities for new products and services based on client’s financial goals • Educated clients on digital and self-service opportunities offered by the company • Adhered to bank policies, operational controls, and regulatory procedures • Ensuring clients’ needs are met and effectively managing client issues/concerns, escalating as… Show more • Efficiently and accurately performed banking transactions, including appropriately assessing risk during transactions • Identified referral opportunities for new products and services based on client’s financial goals • Educated clients on digital and self-service opportunities offered by the company • Adhered to bank policies, operational controls, and regulatory procedures • Ensuring clients’ needs are met and effectively managing client issues/concerns, escalating as needed Show less • Efficiently and accurately performed banking transactions, including appropriately assessing risk during transactions • Identified referral opportunities for new products and services based on client’s financial goals • Educated clients on digital and self-service opportunities offered by the company • Adhered to bank policies, operational controls, and regulatory procedures • Ensuring clients’ needs are met and effectively managing client issues/concerns, escalating as… Show more • Efficiently and accurately performed banking transactions, including appropriately assessing risk during transactions • Identified referral opportunities for new products and services based on client’s financial goals • Educated clients on digital and self-service opportunities offered by the company • Adhered to bank policies, operational controls, and regulatory procedures • Ensuring clients’ needs are met and effectively managing client issues/concerns, escalating as needed Show less



Parktown Veterinary Clinic

• United States
• Veterinary Services
• 1 - 100 Employee

• Lead Receptionist/Office Assistant

  • May 2019 - Feb 2020

  • Assisted technicians in filling and dispensing prescription medications • Scheduled appointments via phone, email, and online programs/applications • Chart preparation for surgeries and appointments, including taking temperature and weight • Assisted in training and supervising new staff • Facilitated conversations between office staff and clientele • Assisted technicians in filling and dispensing prescription medications • Scheduled appointments via phone, email, and online programs/applications • Chart preparation for surgeries and appointments, including taking temperature and weight • Assisted in training and supervising new staff • Facilitated conversations between office staff and clientele



Sprouts Farmers Market

• United States
• Retail
• 700 & Above Employee

• Dairy Clerk/Deli Clerk

  • 2018 - 2019