Nanette Garrett (Maynard)

Manager at Office of Fair Trading
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area, AU

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Bio

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Credentials

  • Workplace Conflict Resolution Training
    Griffith University
    Mar, 2008
    - Nov, 2024
  • Certificate IV in Government (Investigations)
    Australian Security Academy
    Feb, 2006
    - Nov, 2024
  • Mental Health First Aid Officer
    Mental Health First Aid Australia
    Mar, 2017
    - Nov, 2024

Experience

  • Office of Fair Trading
    • United Kingdom
    • Government Administration
    • 1 - 100 Employee
    • Manager
      • Jul 2023 - Present

      This team manages the assessment of consumer complaints, conciliates where possible, investigates alleged breaches of legislation, including monitoring of industry related Trust Accounts.

    • A/Regional Manager
      • Dec 2022 - Jul 2023

  • Queensland Office of Fair Trading
    • Brisbane, Queensland, Australia
    • Senior Program and Strategy Officer
      • May 2021 - Jul 2023

  • Queensland Ombudsman
    • Australia
    • Government Administration
    • 1 - 100 Employee
    • Principal Investigator
      • Aug 2020 - May 2021

      The Queensland Ombudsman has the power to investigate the decisions and actions of Queensland state government departments and agencies (including state schools and TAFE), local councils, and public universities. Most investigations are completed informally and cooperatively. However, we have formal powers to obtain answers and access documents. We also have the power to enter and inspect premises. We can make recommendations to rectify unlawful, unfair or unreasonable decisions and improve administrative practices. Show less

  • Qld Office of Fair Trading
    • Brisbane, Australia
    • Senior Program Strategy and Development Officer at Office of Fair Trading
      • Feb 2020 - Feb 2020

  • Energy and Water Ombudsman Queensland (EWOQ)
    • Australia
    • Alternative Dispute Resolution
    • 1 - 100 Employee
    • Regional Manager
      • Feb 2020 - 2020

  • Office of Fair Trading
    • United Kingdom
    • Government Administration
    • 1 - 100 Employee
    • Business Improvement Manager
      • Jan 2020 - 2020

    • Program Strategy and Development Officer
      • Jul 2019 - Dec 2019

  • Energy and Water Ombudsman Queensland (EWOQ)
    • Australia
    • Alternative Dispute Resolution
    • 1 - 100 Employee
    • Regional Manager - South Queensland
      • Jul 2018 - Jun 2019

      I led and managed the operations for the South Queensland Regional Office and EWOQ's complaints intake services as well as investigations into more complex cases involving the performance of electricity, gas and water entities. I also focused on building and maintaining positive working relationships and partnerships with a wide variety of public and private sector stakeholders, customers and consumer groups. I led and managed the operations for the South Queensland Regional Office and EWOQ's complaints intake services as well as investigations into more complex cases involving the performance of electricity, gas and water entities. I also focused on building and maintaining positive working relationships and partnerships with a wide variety of public and private sector stakeholders, customers and consumer groups.

  • Office of Fair Trading
    • United Kingdom
    • Government Administration
    • 1 - 100 Employee
    • Acting Manager, Community and Stakeholder, Education and Engagement
      • Nov 2016 - Jun 2018

    • Acting Manager, Program Strategy & Development
      • Apr 2016 - Nov 2016

    • Program Strategy & Development Officer
      • Jul 2013 - Apr 2016

    • Senior Investigator, Compliance
      • May 2011 - Jul 2013

    • Compliance Policy & Development Officer
      • Apr 2006 - May 2011

    • Investigations Officer
      • May 2000 - Apr 2006

Education

  • St Ursula's College
  • TAFE Queensland East Coast
    Diploma of Management, Business Administration and Management, General
    2013 - 2013

Community

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