Experience

Brockton Visiting Nurse Association

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Vice President of Home Care and Clinical Services

  • Jul 2021 - Present

  Work with the President, Board of Directors, and Senior Management in setting goals and strategic objectives consistent with organizational needs and priorities.Plan, implement, and direct the delivery of clinical operations and programs of the clinical departmentStrategies, Implement and translate new clinical program initiatives, and policies into operational practice for managers and staff.Work with the vice president of clinical excellence and vice president of human resources in planning and implementing a precepting program to hire and train new grad nursing clinicians to overcome the future shortage of nurses.Guide and teach clinical managers, and clinical staff about key indicator dashboards to assist them to manage clinical care and outcome.Participate in developing budget, and responsible for financial aspects of clinical operations to assure that all levels of volume, productivity, and PDGM statistics are consistent with the agency budget.Work with the president in determining which contracts and agreements related to clinical services are appropriate.Work with external preferred community hospitals in the Emergent Care program to help identify several factors contributing to the re-hospitalization of patients. Collaborate with the preferred community hospital to provide orthopedic patients with fast-track rehabilitation service at home with a safe transition from home to outpatient.Supervise the telehealth program of the agency to use technology to monitor high-risk patients.Reorganized the clinical teams and districts to improve effective clinical care delivery. Show less

• Vice President

  • Jul 2021 - Present

• Clinical Team Manager

  • Oct 2019 - Jul 2021

  Planned, organized, and directed the delivery of certified home health care to patient needs.Implemented and educated the CMS transfer in reimbursement from PPS to PDGM.Drove performance based on operational indicators, utilized metrics from Netsmart and Home Health Gold (HHG) that resulted in an increase in productivity/PDGM statistics and a decrease in LUPA under the budget.Led from the front by setting a high-performing bar that resulted in job performance, teamwork, positive attitudes, and high moraleFostered collaboration with the Vice President of clinical excellence to attain KPI benchmarks metrics.Collaborated to pilot a new graduate hiring program.Rebalanced the districts across clinical teams to effectively use the clinical staff with the goal to optimize overtime and staff caseload. Assisted VP of Clinical Operations during the Covid-19 pandemic in reviewing changing CDC guidelines and implementing notification and documentation processes for clinical staff and patients.Educate each clinical provider about the operational and quality metrics as applicable for his/her caseload and staying within those designated metricsMaintain ongoing communication with each clinician about caseload, benchmarking scores, conditions of participation, care standards, and management of documentation.Participate in the Lean Healthcare Program to design and revise processes and BVNA systems.Manage clinician attendance at educational in-services, team meetings and case conferences.Participate in the orientation process of clinical providers in conjunction with thepreceptor program.Participate in performance improvement activities collaborating with Education, HR, and Senior leadership team members. Knowledge of Home Health Gold, SHP, and Netsmart. Show less

• Senior Occupational Therapist

  • Sep 2015 - Sep 2019

  Primary responsibilities included evaluation, treatment, and discharge planning of patients at home with Neurological, Cardiopulmonary, Orthopedic, Amputee, Oncology, Psychiatric, and General Medical conditionsEstablished relevant and attainable goals in collaboration with the patient, family, and other team members.Monitored patient progress through timely and effective communication and documentationCollaborated with other team members and community resources for safe home discharge planning.Supervised Certified Occupational Therapy Assistants, Home Health Aides, and student intern.Mentored junior occupational and physical therapy staff. Show less



STEWARD HOMECARE

• Westwood, Massachusetts, United States

• Senior Occupational Therapist

  • Aug 2012 - Aug 2015



AMEDISYS HOME HEALTH CARE SERVICES

• United States
• Hospitals and Health Care

• Senior Occupational Therapist

  • Sep 2010 - Jul 2012



Kindred

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Occupational Therapist

  • Sep 2007 - Aug 2010



GENESIS MEDICAL AND REHABILITATION CENTER

• United States
• Medical Practices

• Area Director of Rehabilitation Services

  • Jan 2006 - Aug 2007

  Responsible for financial, operational, business development, and clinical oversight for fifteen internal and external rehabilitation contracts. Supervised Senior Program Manager, Clinical Specialist, and Program Managers in providing orientation, mentoring, and training. Completed annual performance appraisals of the Senior Program Manager and Clinical Specialist. Supported Senior Program Managers and Program Managers in personnel management including talent development, staff hiring, and retention Supported Clinical Specialists in program development and training. Show less



HealthBridge

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Rehabilitation Manager & Area Rehabilitation Consultant

  • Feb 2002 - Dec 2005

  Managed and supervised the Occupational, Physical, and Speech Therapy Department at Cedar Hill Health care center. Provided oversight to Rehabilitation managers of 4 additional centers in planning, implementing, and directing the delivery of clinical operations and programs of the clinical department. Strategized and Implemented new clinical program initiatives, and policies into operational practice for managers and staff. performed evaluation, treatment, and discharge planning of inpatients with Neurological, Cardiopulmonary, Orthopedic, Amputee, Oncology, Psychiatric, and Genera Medical conditions. Show less



WELCH HEALTHCARE AND RETIREMENT GROUP

• Quincy, Massachusetts, United States

• Rehabilitation Manager

  • Nov 1996 - Jan 2002

  Responsible for the clinical care delivery, outcome, and financial success of the rehabilitation department which included occupational therapists, physical therapists, and speech-language pathologists. Responsible for the clinical care delivery, outcome, and financial success of the rehabilitation department which included occupational therapists, physical therapists, and speech-language pathologists.



Quincy Rehabilitation & Nursing Center

• United States
• Medical Practices

• Occupational Therapist

  • Sep 1995 - Sep 1996