Experience

Vtiger CRM

• India
• Software Development
• 100 - 200 Employee

• Billing Analyst

  • Dec 2016 - Present

  · Issue and distribute invoices. · Process new contracts and sales. · Collaborate with other departments to ensure billing accuracy. · Address customer complaints and questions. · Keep track of accounts receivable and transactions. · Assist with customer account reconciliations. · Prepare and present analytical reports. · Support monthly and quarterly audits and clean ups · Resolve any issues or mistakes · Analysing all billing procedures and identifying opportunities for improvement. · Communicating with clients and other departments, resolving issues, and providing clarifications. · Ensuring clients' billing accounts are set up correctly and according to their requirements. · Maintaining updated records of accounts receivable. · Preparing reports and meeting billing deadlines. Show less