Experience

SalesboxAI

• United States
• Advertising Services
• 1 - 100 Employee

• Customer Success Manager

  • Jul 2019 - Present

  ► Acting as a liaison between the Client and Operations Teams. ► Answering queries regarding the services, processes and if required direct them to the Account Manager. ► Coordinating with internal teams to ensure timely fulfillment of orders/ services. ► Maintaining trackers, reports for client interaction, product/ service usage etc. ► Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each client. ► Acting as… Show more ► Acting as a liaison between the Client and Operations Teams. ► Answering queries regarding the services, processes and if required direct them to the Account Manager. ► Coordinating with internal teams to ensure timely fulfillment of orders/ services. ► Maintaining trackers, reports for client interaction, product/ service usage etc. ► Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each client. ► Acting as the reliable point of contact for each customer that is required to establish strong business relationships. Show less ► Acting as a liaison between the Client and Operations Teams. ► Answering queries regarding the services, processes and if required direct them to the Account Manager. ► Coordinating with internal teams to ensure timely fulfillment of orders/ services. ► Maintaining trackers, reports for client interaction, product/ service usage etc. ► Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each client. ► Acting as… Show more ► Acting as a liaison between the Client and Operations Teams. ► Answering queries regarding the services, processes and if required direct them to the Account Manager. ► Coordinating with internal teams to ensure timely fulfillment of orders/ services. ► Maintaining trackers, reports for client interaction, product/ service usage etc. ► Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each client. ► Acting as the reliable point of contact for each customer that is required to establish strong business relationships. Show less



BIZFAB

• Bengaluru Area, India

• Search Engine Optimization Analyst

  • Oct 2018 - May 2019

  ►Responsible for defining client search and performance marketing strategies, evaluating the effectiveness of client programs, and recommending improvements or additional services as appropriate. ►Responsible for the optimization, submission, and completion of the client's business directory and map listings. ► Build long-term relationships with clients and Investigate and determine client's wants and needs. ►Optimize web content in order to improve SEO. ►Prepare and present… Show more ►Responsible for defining client search and performance marketing strategies, evaluating the effectiveness of client programs, and recommending improvements or additional services as appropriate. ►Responsible for the optimization, submission, and completion of the client's business directory and map listings. ► Build long-term relationships with clients and Investigate and determine client's wants and needs. ►Optimize web content in order to improve SEO. ►Prepare and present reports on their progress. ►Worked with Australian clients. ►Communicated clearly the progress of monthly/quarterly initiatives to management. Show less ►Responsible for defining client search and performance marketing strategies, evaluating the effectiveness of client programs, and recommending improvements or additional services as appropriate. ►Responsible for the optimization, submission, and completion of the client's business directory and map listings. ► Build long-term relationships with clients and Investigate and determine client's wants and needs. ►Optimize web content in order to improve SEO. ►Prepare and present… Show more ►Responsible for defining client search and performance marketing strategies, evaluating the effectiveness of client programs, and recommending improvements or additional services as appropriate. ►Responsible for the optimization, submission, and completion of the client's business directory and map listings. ► Build long-term relationships with clients and Investigate and determine client's wants and needs. ►Optimize web content in order to improve SEO. ►Prepare and present reports on their progress. ►Worked with Australian clients. ►Communicated clearly the progress of monthly/quarterly initiatives to management. Show less



Ayruz Data Marketing

• India
• Advertising Services
• 1 - 100 Employee

• Digital Marketing Executive

  • Jun 2017 - Aug 2018

  ►Act as the point of contact for clients for digital management matters ►Build strong, long-term client relationships and maintain frequent contact ►Set digital strategies for your assigned customers, considering their specific requirements ►Suggest, design, and implement digital projects to increase customer ROI. ►Address client queries effectively and in a timely manner ►Optimize web content to increase traffic and improve SEO ►Present social media strategies to… Show more ►Act as the point of contact for clients for digital management matters ►Build strong, long-term client relationships and maintain frequent contact ►Set digital strategies for your assigned customers, considering their specific requirements ►Suggest, design, and implement digital projects to increase customer ROI. ►Address client queries effectively and in a timely manner ►Optimize web content to increase traffic and improve SEO ►Present social media strategies to clients ►Report on web performance metrics and Analyze digital campaigns' success ►Worked for UK based websites and Indian Clients. Show less ►Act as the point of contact for clients for digital management matters ►Build strong, long-term client relationships and maintain frequent contact ►Set digital strategies for your assigned customers, considering their specific requirements ►Suggest, design, and implement digital projects to increase customer ROI. ►Address client queries effectively and in a timely manner ►Optimize web content to increase traffic and improve SEO ►Present social media strategies to… Show more ►Act as the point of contact for clients for digital management matters ►Build strong, long-term client relationships and maintain frequent contact ►Set digital strategies for your assigned customers, considering their specific requirements ►Suggest, design, and implement digital projects to increase customer ROI. ►Address client queries effectively and in a timely manner ►Optimize web content to increase traffic and improve SEO ►Present social media strategies to clients ►Report on web performance metrics and Analyze digital campaigns' success ►Worked for UK based websites and Indian Clients. Show less