Nandhinee Kedar
Senior Market Research Analyst at Knowledge Ridge- Claim this Profile
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Bio
Credentials
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IELTS
British CouncilJan, 2022- Nov, 2024 -
Hootsuite Platform Certification
York University -
Literacy Society Certification
Mount Carmel School -
Social Media Marketing
York University
Experience
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Knowledge Ridge
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India
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Information Services
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1 - 100 Employee
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Senior Market Research Analyst
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Oct 2022 - Present
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Research Analyst
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Jan 2022 - Oct 2022
My job role includes: 1. Understanding the client requirements and the areas for which they are looking to gather information (by speaking with experts). 2. Conducting online research to identify the resumes/CVs of the experts from various sources such as LinkedIn and other databases. 3. Managing & maintaining CVs and resumes. 4. Recruiting/Empaneling experts according to the client requirement. 5. Reaching out to experts using telephonic calls, emails, and professional… Show more My job role includes: 1. Understanding the client requirements and the areas for which they are looking to gather information (by speaking with experts). 2. Conducting online research to identify the resumes/CVs of the experts from various sources such as LinkedIn and other databases. 3. Managing & maintaining CVs and resumes. 4. Recruiting/Empaneling experts according to the client requirement. 5. Reaching out to experts using telephonic calls, emails, and professional networks. Coordinating the client-expert meet/discussion. 5. Expert in using search engines (like Google, Bing) and networking sites (like LinkedIn). 6. Identifying and defining the objective of an assigned marketing research project; determining the best methods to use to meet those objectives. 7. Summarizing and analyzing data; making recommendations related to research findings.
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Futureminds Consulting Pvt. Ltd.
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India
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Business Consulting and Services
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1 - 100 Employee
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Research Analyst
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Jul 2021 - Nov 2021
Coordinating for their teleconference / video conference / in-person meetings with clients. • Working on projects based on client requirements, identifying & reaching out to the precise industry experts via numerous channels such as professional networks, social networks, job portals, and references • Handling projects by understanding the technical aspects of the mandates using secondary research methods • Extensive experience in facilitating consultations across a diverse sector of… Show more Coordinating for their teleconference / video conference / in-person meetings with clients. • Working on projects based on client requirements, identifying & reaching out to the precise industry experts via numerous channels such as professional networks, social networks, job portals, and references • Handling projects by understanding the technical aspects of the mandates using secondary research methods • Extensive experience in facilitating consultations across a diverse sector of industries: Healthcare (Pharmaceutical, Public health, and hospitals), FMCG, IT, Automotive, Education, Telecom, etc. • Projects requiring global delivery; recruiting subject matter experts from Americas, Europe, Middle East, and APAC Show less Coordinating for their teleconference / video conference / in-person meetings with clients. • Working on projects based on client requirements, identifying & reaching out to the precise industry experts via numerous channels such as professional networks, social networks, job portals, and references • Handling projects by understanding the technical aspects of the mandates using secondary research methods • Extensive experience in facilitating consultations across a diverse sector of… Show more Coordinating for their teleconference / video conference / in-person meetings with clients. • Working on projects based on client requirements, identifying & reaching out to the precise industry experts via numerous channels such as professional networks, social networks, job portals, and references • Handling projects by understanding the technical aspects of the mandates using secondary research methods • Extensive experience in facilitating consultations across a diverse sector of industries: Healthcare (Pharmaceutical, Public health, and hospitals), FMCG, IT, Automotive, Education, Telecom, etc. • Projects requiring global delivery; recruiting subject matter experts from Americas, Europe, Middle East, and APAC Show less
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British Airways
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United Kingdom
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Airlines and Aviation
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700 & Above Employee
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Revenue Development Executive
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Mar 2021 - Jul 2021
•Work in a multi-functional environment. •Conversant in BFE, rate calculations, and be able to do all the bookings on BFE. •Also, have knowledge of the various manuals, SOP, LPM, TACT etc. •Ensure 100% compliance of the Service Level Agreement (SLA) Quality Standards & SLA Performance Measurement Matrix. •To build strong business relationships with external customers. •Have a robust knowledge about the customer, ADP, CP, regular business flows etc. •Do BSA/CPA monitoring on… Show more •Work in a multi-functional environment. •Conversant in BFE, rate calculations, and be able to do all the bookings on BFE. •Also, have knowledge of the various manuals, SOP, LPM, TACT etc. •Ensure 100% compliance of the Service Level Agreement (SLA) Quality Standards & SLA Performance Measurement Matrix. •To build strong business relationships with external customers. •Have a robust knowledge about the customer, ADP, CP, regular business flows etc. •Do BSA/CPA monitoring on regular basis. •Check for all future business opportunities and follow up on perennial business from customers. •Deliver Principal’s products in a professional and efficient manner. •Ensure strict adherence to the safety and security procedures and standards of the principal. Show less •Work in a multi-functional environment. •Conversant in BFE, rate calculations, and be able to do all the bookings on BFE. •Also, have knowledge of the various manuals, SOP, LPM, TACT etc. •Ensure 100% compliance of the Service Level Agreement (SLA) Quality Standards & SLA Performance Measurement Matrix. •To build strong business relationships with external customers. •Have a robust knowledge about the customer, ADP, CP, regular business flows etc. •Do BSA/CPA monitoring on… Show more •Work in a multi-functional environment. •Conversant in BFE, rate calculations, and be able to do all the bookings on BFE. •Also, have knowledge of the various manuals, SOP, LPM, TACT etc. •Ensure 100% compliance of the Service Level Agreement (SLA) Quality Standards & SLA Performance Measurement Matrix. •To build strong business relationships with external customers. •Have a robust knowledge about the customer, ADP, CP, regular business flows etc. •Do BSA/CPA monitoring on regular basis. •Check for all future business opportunities and follow up on perennial business from customers. •Deliver Principal’s products in a professional and efficient manner. •Ensure strict adherence to the safety and security procedures and standards of the principal. Show less
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Concentrix
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Sales Associate
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Aug 2020 - Mar 2021
•Answered nearly 120 mails daily from customers inquiring about product usage, billing issues, or general company information. •Received recognition on four different occasions for mediating conflict and keeping the business throughout the process. •Learned about different products and competently provided customers •Answered nearly 120 mails daily from customers inquiring about product usage, billing issues, or general company information. •Received recognition on four different occasions for mediating conflict and keeping the business throughout the process. •Learned about different products and competently provided customers
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Education
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York University
Postgraduate Degree, Digital & Content Marketing -
Delhi University
Bachelor of Commerce - BCom -
Maitreyi College
B.com honours, Business/Commerce, General -
Mount Carmel School - India
Senior Secondary Education- Class XII, Commerce