Nancy Trejo

Compliance Data Analyst at Coastal Community Bank
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Location
Everett, Washington, United States, US
Languages
  • Some Spanish -

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Alan Mendoza

Nancy is a complete professional and an asset to any company. In the years we worked together Nancy's work was always very detailed and thorough. Nancy's response time to my requests for reports was never short of amazing. As an investigator, I always felt confident knowing my case data had been compiled by Nancy. I would feel priveleged to work with Nancy once again.

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Experience

    • United States
    • Banking
    • 300 - 400 Employee
    • Compliance Data Analyst
      • Oct 2019 - Present
    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Group X Cycle Instructor
      • Apr 2010 - Apr 2021

      *Instructing a classroom of member through an hour long cycling experience *Set up and prepare room and bikes checking for problems and overall member safety *Cleaning up the cycle room after each class ensuring bikes are wiped down, disinfected and ready for the next class *Helping members get set up on the bikes, showing proper settings/form in order for a safe and fun experience* *Meeting with members before and/or after class to answer questions, concerns or comments as needed *Instructing a classroom of member through an hour long cycling experience *Set up and prepare room and bikes checking for problems and overall member safety *Cleaning up the cycle room after each class ensuring bikes are wiped down, disinfected and ready for the next class *Helping members get set up on the bikes, showing proper settings/form in order for a safe and fun experience* *Meeting with members before and/or after class to answer questions, concerns or comments as needed

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Loss Prevention/Risk Analyst
      • Mar 2012 - Mar 2020

      *Detecting and investigating inexplicable metric variances in data received from the retail POS systems *Identify trends and develop risk assumptions affecting a broad scope of loss prevention categories that include theft, fraud and inventory shrinkage *Document variances between established policies and actual activities *Recommend changes is procedures based on the results of fraud-risk analysis as well as working with the retail information technology team to implement authorized changes *Utilize exception based reporting and other data reporting tools to detect activity which are out of compliance with company procedures or indicative of theft *Construct case files for use in investigation and inquiries *Prepare communications to retail management documenting out of policy activities as well as consult with retail management on delivery of corrective action and terminations *Act as an interface between the business and joint venture business partners to ensure that internal support functions in loss prevention are aligned with joint venture operating plans *Compile statistical data and develop reports for management use while staying current on new risk control technologies and processes *Project management to include researching and building new software to analyze fraud and mitigate risk *Implemented and managed internal investigations as well as 1st and 3rd party collections process, including legal recovery efforts to recover both lost product and revenue Show less

    • United States
    • Professional Services
    • 700 & Above Employee
    • Physical Security Officer
      • May 2018 - Oct 2019

      Secure client property at all entry points to include gates and doors Check persons entering property to be sure they have proper credentials Create temporary badges and/or parking passes for Boeing Employees, Guests and Vendors Secure Boeing KC-46 tanker planes Serve and the Guard at the Future of Flight directing the flow of guests as they enter the busses to take the Boeing Tour Secure client property at all entry points to include gates and doors Check persons entering property to be sure they have proper credentials Create temporary badges and/or parking passes for Boeing Employees, Guests and Vendors Secure Boeing KC-46 tanker planes Serve and the Guard at the Future of Flight directing the flow of guests as they enter the busses to take the Boeing Tour

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Group Indoor Cycle Instructor
      • May 2013 - Apr 2014

      Lead a classroom of members through an hour long cycling experience Lead a classroom of members through an hour long cycling experience

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Compliance Data/Fraud/Risk Analyst
      • Jan 2005 - Jan 2012

      *Detecting and investigating inexplicable metric variances in data received from the retail POS systems *Identify trends and develop risk assumptions affecting a broad scope of loss prevention categories that include theft, fraud and inventory shrinkage*Document variances between established policies and actual activities*Recommend changes is procedures based on the results of fraud-risk analysis as well as working with the retail information technology team to implement authorized changes*Utilize exception based reporting and other data reporting tools to detect activity which are out of compliance with company procedures or indicative of theft*Construct case files for use in investigation and inquiries *Prepare communications to retail management documenting out of policy activities as well as consult with retail management on delivery of corrective action and terminations*Act as an interface between the business and joint venture business partners to ensure that internal support functions in loss prevention are aligned with joint venture operating plans*Compile statistical data and develop reports for management use while staying current on new risk control technologies and processes*Project management to include researching and building new software to analyze fraud and mitigate risk*Implemented and managed internal investigations as well as 1st and 3rd party collections process, including legal recovery efforts to recover both lost product and revenue Show less

    • Senior Sales Auditor
      • Feb 2002 - Jan 2005

      *Monthly bank reconciliations including daily contact with banks to identify credit and debit transactions posted to bank accounts. *Daily Sales Audit of retail store to include over/shots in bank accounts as well as credit card and gift cards*Maintaining spread sheets of various other departments sales and revenue*Creating and using query information to compare back credit and book debits* Researching possible fraud issues that are found within each individual store and reporting findings to Loss Prevention*Experience with chargeback process and procedures Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Senior Sales Auditor
      • Jun 2001 - Feb 2002

      *Daily sales audit of all retail and outlet stores *Lead auditor for traveling warehouse sales handling large amounts of cash *Preparing bank deposits daily as well as reconciling reports against invoice statements *Involved in training sessions to learn the buying process *Daily sales audit of all retail and outlet stores *Lead auditor for traveling warehouse sales handling large amounts of cash *Preparing bank deposits daily as well as reconciling reports against invoice statements *Involved in training sessions to learn the buying process

    • Asset Management/Inventory Audit/Project Management
      • Jun 2000 - May 2001

      *Daily audit and maintenance of inventory *Working on and maintaining the company website *Receiving of new products into the warehouse as well as planning stock on hand and calculating finances under receiving *Daily audit and maintenance of inventory *Working on and maintaining the company website *Receiving of new products into the warehouse as well as planning stock on hand and calculating finances under receiving

    • Wholesale
    • 1 - 100 Employee
    • Sales/Inventory Auditor/Return To Vendor Supervisor
      • Sep 1996 - May 2000

      Costco Wholesale *Daily inventory control, shipping and receiving and vendor interaction *Weekly cycle counts of merchandise to insure inventory is accurate *Daily auditing of merchandise *In charge of inventory planning and allocation of future sales and merchandise *Manage a team of employees Costco Wholesale *Daily inventory control, shipping and receiving and vendor interaction *Weekly cycle counts of merchandise to insure inventory is accurate *Daily auditing of merchandise *In charge of inventory planning and allocation of future sales and merchandise *Manage a team of employees

Education

  • Western Washington University
    General Studies
    1990 - 1992
  • Central Valley High School
    Diploma, General Studies
    1987 - 1990

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