Nancy Zhang
Technical Support Associate at Woodbine Medical Center- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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Mandarine Native or bilingual proficiency
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Bio
Experience
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Woodbine Medical Center
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Hospitals and Health Care
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1 - 100 Employee
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Technical Support Associate
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2010 - Present
- Technical support troubleshoot and maintain network, hardware, and software issues.- Web site development and maintenance- Assist Electronic Medical Record (EMR) development and support. Liaison between the developer and end-user. Make development suggestion to streamline end-user workflow and EMR efficiency- Participate in and lead activities to complete development projects- EMR development coding co-support, electronic form development using HTML, SQL, Java
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Executive Assistant
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2009 - Present
- Manage administrative activities in addition to relationships with both internal and external contacts- Manage the schedules of the executive includes scheduling, foreseeing conflicts and follow through.- Review incoming communications, identify appropriate action required, assign it as appropriate, and monitor the issues for appropriate follow-up, utilizing electronic databases. Streamline issues directed to the attention of the executive by taking ownership, keeping the executive informed on the process as required. Show less
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Medical Receptionist, department manager
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2007 - 2009
- Identify, analyze and recommend process changes to streamline and improve administrative workflow.- Greet and represent the office in a professional and customer focused manner- Provide full range of administrative support to the daily clinical administrative activities- Coordinate and support the credentialing and appointment process for all new professional staff
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Education
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York University
information technology and health informatic