Nancy Zhang

Technical Support Associate at Woodbine Medical Center
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond Hill, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Mandarine Native or bilingual proficiency

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Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Technical Support Associate
      • 2010 - Present

      - Technical support troubleshoot and maintain network, hardware, and software issues.- Web site development and maintenance- Assist Electronic Medical Record (EMR) development and support. Liaison between the developer and end-user. Make development suggestion to streamline end-user workflow and EMR efficiency- Participate in and lead activities to complete development projects- EMR development coding co-support, electronic form development using HTML, SQL, Java

    • Executive Assistant
      • 2009 - Present

      - Manage administrative activities in addition to relationships with both internal and external contacts- Manage the schedules of the executive includes scheduling, foreseeing conflicts and follow through.- Review incoming communications, identify appropriate action required, assign it as appropriate, and monitor the issues for appropriate follow-up, utilizing electronic databases. Streamline issues directed to the attention of the executive by taking ownership, keeping the executive informed on the process as required. Show less

    • Medical Receptionist, department manager
      • 2007 - 2009

      - Identify, analyze and recommend process changes to streamline and improve administrative workflow.- Greet and represent the office in a professional and customer focused manner- Provide full range of administrative support to the daily clinical administrative activities- Coordinate and support the credentialing and appointment process for all new professional staff

Education

  • York University
    information technology and health informatic
    2001 - 2006

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