Experience

BSS

• 1 - 100 Employee

• Video Hearing Reporter

  • Dec 2018 - Present



Tax Id Services

• Pompano Beach, Florida

• Customer Service Specialist

  • Jun 2017 - Mar 2018

  Data Entry/Customer Service Monitored Wufoo system to coordinate and fulfill customer orders for Business Licenses and Sales Tax Numbers according to state specific requirements. Typing and accuracy necessary to input client data due to heavy volume of orders. Answered incoming calls; assisted clients with their orders and any questions they had; or forwarded calls to accounting or supervisors. Data Entry/Customer Service Monitored Wufoo system to coordinate and fulfill customer orders for Business Licenses and Sales Tax Numbers according to state specific requirements. Typing and accuracy necessary to input client data due to heavy volume of orders. Answered incoming calls; assisted clients with their orders and any questions they had; or forwarded calls to accounting or supervisors.



For Sale By Lenders

• Pompano Beach, Florida

• Real Estate

  • Jun 2008 - Feb 2018

  Valuations Department Responsibilities: Research, type and submit detailed Broker Price reports (“BPO”), monthly status reports (“MMR”) for Fannie Mae, banks and corporate properties. BPOs required accurate details, supporting photos and reports. Photos and docs were downloaded .pdf or .jpg formats. Reports were time sensitive and monthly “report cards” were assigned. 70% of this position required data entry and typing. Each asset company utilized various website programs ie. Equator, Aspen, AMN. Compiled real estate documents for our in-house realtors and Broker to utilize at their listing presentations. Handled heavy telephone volume. Submitted invoices, utility bills, repair for reimbursement. Monitored billing files. Answered buyer calls. Assisted with retail residential and rental properties. Advertised listings on realtor.com, Trulia, Redfin, craigslist and other websites. Show less