Experience

Records Solutions

• Australia
• Information Services
• 1 - 100 Employee

• Information Management Consultant

  • May 2021 - Present



Legal Aid Queensland

• Australia
• Legal Services
• 100 - 200 Employee

• Manager, Records and Information Management

  • Mar 2018 - May 2021



Logan City Council

• Australia
• Government Administration
• 1 - 100 Employee

• Records Operations Supervisor

  • Sep 1993 - Mar 2018

  As the Records Operations Supervisor I supervised and led the Operations team (9 members); provide records management advice and guidance to the Operations team; develop the staff roster; manage staff work schedules; encourage professional development of staff; manage exception report for Operations team; approve timesheets for temporary staff; conduct annual PP&R for staff; coordinate training of staff in Operations; support a continuous improvement culture; facilitate conflict resolution with staff; conduct recruitment of staff; coordinate a reliable and efficient service in regards to operations; assist with budget preparation and monitoring of the program budget; attend and participate in records management strategic meetings; develop and review KPI's for Operations team; report on KPI's for staff; analyse, investigate and report on records management operational and business processes; review and amend management directives for the Records Management Program; assist in the development and review of the Branch Business Plan; manage & report on projects identified in Branch Business Plan; represent the Records Management Program on project teams; liaise with Council officers and management to ensure customer service requirements are achieved; liaise with external service providers; provide expert advice on records management issues, including legislative requirements; exercise delegated authority for expenditure; review Records Management Procedure manual; attend relevant industry conferences, seminars and workshops and relieve in the Records Management Program Leader position.



Aggreko

• United Kingdom
• Utilities
• 700 & Above Employee

• Secretary - Brisbane Depot

  • 1990 - Sep 1993