Experience

Orange County REALTORS®

• United States
• Real Estate
• 1 - 100 Employee

• Member Service Representative and Store Specialist

  • Apr 2014 - Present

  *Membership: Educate new Realtors to the association, process applications, assist with membership benefits, promote classes, payments, and supra leasing *Store/Profit: generated a $3,040.00 increase in profits during the first month at new location *Special tasks: manage store inventory, ordering, product labeling, and advertising store merchandise. Creator of online store and delivery services, monthly store kit flyers, and track special order requests *Front desk: responsible for… Show more *Membership: Educate new Realtors to the association, process applications, assist with membership benefits, promote classes, payments, and supra leasing *Store/Profit: generated a $3,040.00 increase in profits during the first month at new location *Special tasks: manage store inventory, ordering, product labeling, and advertising store merchandise. Creator of online store and delivery services, monthly store kit flyers, and track special order requests *Front desk: responsible for greeting walk-ins, conducting tours, handling incoming calls and preparing class titles for training rooms Show less *Membership: Educate new Realtors to the association, process applications, assist with membership benefits, promote classes, payments, and supra leasing *Store/Profit: generated a $3,040.00 increase in profits during the first month at new location *Special tasks: manage store inventory, ordering, product labeling, and advertising store merchandise. Creator of online store and delivery services, monthly store kit flyers, and track special order requests *Front desk: responsible for… Show more *Membership: Educate new Realtors to the association, process applications, assist with membership benefits, promote classes, payments, and supra leasing *Store/Profit: generated a $3,040.00 increase in profits during the first month at new location *Special tasks: manage store inventory, ordering, product labeling, and advertising store merchandise. Creator of online store and delivery services, monthly store kit flyers, and track special order requests *Front desk: responsible for greeting walk-ins, conducting tours, handling incoming calls and preparing class titles for training rooms Show less



Healthcare Partners/TMG

• Cisco VoIP Switchboard Operator

  • Apr 2012 - Mar 2014

  *Navigate 600-800 calls per day through VoIP (voice over internet protocol) *Monitor and manage callers with real time reporting system *Prep medical records for scanning *Coordinate a variety of administrative projects/reports *Improve communication among employees, customers, and suppliers *Assist doctors, nurses, administration, and patients in tasks on the medical campus *Stay calm and perform duties in emergency situations *Navigate 600-800 calls per day through VoIP (voice over internet protocol) *Monitor and manage callers with real time reporting system *Prep medical records for scanning *Coordinate a variety of administrative projects/reports *Improve communication among employees, customers, and suppliers *Assist doctors, nurses, administration, and patients in tasks on the medical campus *Stay calm and perform duties in emergency situations



ACCESS Destintation Services

• Field Manager

  • Aug 2000 - Apr 2012

  *Recruit, interview, and train Field Representatives. Responsible for overseeing Field Representatives on site. *Researched and developed program specifics, site selection activities, transportation, and secured vendor support for programs. *Conduct group tours, meet & greet services, chaperone guests to various activities. *Recruit, interview, and train Field Representatives. Responsible for overseeing Field Representatives on site. *Researched and developed program specifics, site selection activities, transportation, and secured vendor support for programs. *Conduct group tours, meet & greet services, chaperone guests to various activities.