Experience

The Working Holiday Club™

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Sales and Travel Coordinator

  • Jan 2017 - Present

  - Coordinate working holiday experiences to over 1000 Australians and New Zealanders every year - Plan, create and execute promotional content - Assist to develop pricing strategies - Create content for company website - Proofread and update website content - Create, proofread all communications to prospective clients, current clients and suppliers - Manage brand with suppliers (Flight Centre + Universal Traveller) - Monitor Social Media platforms - Conduct lead sales calls and convert into contacts to meet weekly sales targets - Manage all customer bookings through Salesforce and also serve as main point of contact - Liaise with Canadian HR Representatives to organise international interview schedules and applicants recruitment documents - Manage invoices in Accounting Software platform Xero - Conduct in-country orientations in Vancouver to assist in a smooth transition into working overseas - Host City to Snow bus tour (a 10 day tour through LA-VEGAS-SAN FRAN-EUGENE-SEATTLE-VANCOUVER) in 2018 and 2019 Show less



Big White Ski Resort Ltd

• Canada
• Recreational Facilities
• 100 - 200 Employee

• Front Desk Agent

  • Nov 2015 - Jan 2017

  - Greet and check in guests - Execute efficient use of Resort Data Processing - Main point of contact for guests and their needs - Answer phones in a professional manner - Maintain high levels of customer service - Process payments for lift tickets, rentals and/or lessons - Balance cash outs - Organise and book airport shuttles to/from Resort - Greet and check in guests - Execute efficient use of Resort Data Processing - Main point of contact for guests and their needs - Answer phones in a professional manner - Maintain high levels of customer service - Process payments for lift tickets, rentals and/or lessons - Balance cash outs - Organise and book airport shuttles to/from Resort



SurfStitch

• Australia
• Retail
• 1 - 100 Employee

• Content Coordinator

  • Jul 2014 - Oct 2015

  - Create and upload product descriptions to website - Audit product categories to ensure consistency on website - Effective communication with suppliers - Ensure products are assigned to correct categories - Troubleshoot issues in the Warehouse to facilitate clean product flow - Liaise with internal departments (Photography, Customer Service and Warehouse) in order to deliver accurate information to the customer and ensure efficient product uploads - Create and upload product descriptions to website - Audit product categories to ensure consistency on website - Effective communication with suppliers - Ensure products are assigned to correct categories - Troubleshoot issues in the Warehouse to facilitate clean product flow - Liaise with internal departments (Photography, Customer Service and Warehouse) in order to deliver accurate information to the customer and ensure efficient product uploads



Sierra-at-Tahoe Resort

• United States
• Spectator Sports
• 1 - 100 Employee

• Ski School Adminstration

  • Dec 2011 - Apr 2014

  - Enter employee payroll data - Schedule lessons for instructors - Assist Ski School Director in day to day operations - Manage ski school sales and reservation team - Up sell ski school product packages - Handle money, balance floats, - Handle enquires, feedback and complaints to ensure customer satisfaction - Enter employee payroll data - Schedule lessons for instructors - Assist Ski School Director in day to day operations - Manage ski school sales and reservation team - Up sell ski school product packages - Handle money, balance floats, - Handle enquires, feedback and complaints to ensure customer satisfaction



Gold Coast SUNS

• Australia
• Spectator Sports
• 100 - 200 Employee

• Marketing Intern

  • 2011 - 2011

  - Prepare creative briefings - Manage social media platforms - Assist in decision making for 2012 campaign design - Organise and collate photos for internal marketing purposes - Conduct online research to capitalise team exposure - Prepare creative briefings - Manage social media platforms - Assist in decision making for 2012 campaign design - Organise and collate photos for internal marketing purposes - Conduct online research to capitalise team exposure