Experience

Lépine Cloutier / Athos

• Individual and Family Services
• 1 - 100 Employee

• Conseillère en arrangements préalables et cimetières

  • Jan 2022 - Present

  Analyser, identifier les besoins des familles et proposer des arrangements préalables ou produits cimetières correspondant à leurs besoins; Vendre des emplacements cimetières (terrain, colombarium, crypte, etc.); Faire les suivis nécessaires auprès des familles en deuil. Analyser, identifier les besoins des familles et proposer des arrangements préalables ou produits cimetières correspondant à leurs besoins; Vendre des emplacements cimetières (terrain, colombarium, crypte, etc.); Faire les suivis nécessaires auprès des familles en deuil.



Les Créations Robitaille

• Tournage sur bois

  • Jul 2012 - Present

  - Tournage de pièces uniques sur bois exotique tel que stylos à bille ou plume, crayons à mine, etc... - Tournage de pièces uniques sur bois exotique tel que stylos à bille ou plume, crayons à mine, etc...


Dentsply Sirona
• Medical Device
• 700 & Above Employee
• Product Specialist

  • Oct 2017 - Jan 2022
• Conseillère en arrangements préalables et cimetières

  • Feb 2015 - Sep 2017

  - Rencontrer les familles désirant compléter leurs arrangements préalables - Analyser, identifier les besoins des familles et vendre des arrangements préalables, des emplacements cimetières (terrain, niche, crypte, etc.) ainsi que des produits cimetières correspondant à leurs besoins. - Rencontrer les familles désirant compléter leurs arrangements préalables - Analyser, identifier les besoins des familles et vendre des arrangements préalables, des emplacements cimetières (terrain, niche, crypte, etc.) ainsi que des produits cimetières correspondant à leurs besoins.


Canada Protection Plan
• Canada
• Insurance
• 100 - 200 Employee
• Directrice régionale des ventes (Est du Québec, N.-B., Î.P.É.)

  • Jul 2016 - Sep 2016


Patterson Dental

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• CEREC Specialist

  • Dec 2012 - Jan 2013

  2 months temporary contract with my previous employer. They needed help during a busy period. Ended up selling $1.8 Million during that short period of time. 2 months temporary contract with my previous employer. They needed help during a busy period. Ended up selling $1.8 Million during that short period of time.

• CEREC Specialist

  • Jan 2008 - Feb 2012

  Responsibilities: • Building relationships with the territory sales force in order for them to speak about my product • Presentations to prospect customers: one-on-one or in front of an audience • Training and after sales support (ex: by phone and at the clinic by doing live cases with patients) • Constant source of troubleshooting to insure accuracy with multiple projects and challenging deadlines Accomplishments: • After one year at Patterson, I won a National Contest and I ended up number one in Canada by exceeding the company’s budget by 40% • Because of my strong computer skills and creativity, I improved the tools we had to bring the WOW factor to our presentations in addition of creating new ones in order to be more professional • I was able to create an amazing atmosphere at the office by doing presentations in front of an audience about different lifestyle subjects: Passion, Vision, Attitude, Confidence, etc… Show less



Neks Technologies

• Canada
• Medical Equipment Manufacturing

• Western Regional Sales Manager

  • May 2006 - Jun 2007

  Responsibilities: • Search of Key Influencers: Building relationships and getting them to speak about Neks • Coordination of different evaluators: Reality Esthetics, The Dental Advisor, Townie Choice Award • Based in California for 6 months, I traveled to the Central and Western States to educate and train our US Distributor by doing presentations and setting up co-traveling time • Trade show presentations and demonstrations • Patterson branch kick off and sales support Accomplishments: • Identified 50 influencers and ultimately gained positive hands on support from 10 of them • Accountable for 50% of all the sales in the whole US • Successful close ratio of 1/5 immediate sales • Personal trade show sales average: 75% of all sales • Constant source of troubleshooting to insure accuracy with multiple projects and challenging deadlines Show less



Sports Excellence Corporation

• Canada
• Sporting Goods
• 1 - 100 Employee

• Sales and Customer Service Manager

  • Jul 2002 - Sep 2005

  Responsibilities: • Promote and sell various products selected by the buyers • Trade Show Coordination and Presentations • Constant source of troubleshooting to insure accuracy with multiple projects and challenging deadlines Accomplishments: • Elected representative of all employees to be part of a management committee to improve the overall performance of the company • Developed and trained employees to improve their customer service skills Responsibilities: • Promote and sell various products selected by the buyers • Trade Show Coordination and Presentations • Constant source of troubleshooting to insure accuracy with multiple projects and challenging deadlines Accomplishments: • Elected representative of all employees to be part of a management committee to improve the overall performance of the company • Developed and trained employees to improve their customer service skills



Fido

• Major Account Manager

  • Feb 1999 - Apr 2002

  Responsibilities: • Supervision of over 22 accounts: Bombardier, Standard Life, Humpty Dumpty… • Analyzing each account to improve and sell other services Accomplishment: I created an automated system to meet Bombardier’s particular needs, the most important Microcell’s customer. By giving the best service, I was able to save this valuable customer from the wild competition’s hands. The revenue loss would have been equivalent to $80,000 and more per month. Responsibilities: • Supervision of over 22 accounts: Bombardier, Standard Life, Humpty Dumpty… • Analyzing each account to improve and sell other services Accomplishment: I created an automated system to meet Bombardier’s particular needs, the most important Microcell’s customer. By giving the best service, I was able to save this valuable customer from the wild competition’s hands. The revenue loss would have been equivalent to $80,000 and more per month.


Club Entrain
• Canada
• Réceptionniste

  • 1994 - 1996