Nancy Roberts

Office Manager at Kingman Daily Miner
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Contact Information
us****@****om
(386) 825-5501
Location
Kingman, Arizona, United States, US

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Experience

    • United States
    • Executive Offices
    • 1 - 100 Employee
    • Office Manager
      • Feb 2021 - Present
    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Store Manager
      • May 2019 - Feb 2021
    • Environmental Services
    • 1 - 100 Employee
    • Project Coordinator
      • Sep 2016 - May 2019

      Administrative support for Project Managers. Pre-job submittals; closeouts; processing insurance certs; filing of NESHAPS with the county, state and federal agencies; interacting with Environmental Consultants, subcontractors and general contractors to comply with all job documentation requirements. Administrative support for Project Managers. Pre-job submittals; closeouts; processing insurance certs; filing of NESHAPS with the county, state and federal agencies; interacting with Environmental Consultants, subcontractors and general contractors to comply with all job documentation requirements.

    • Construction
    • 1 - 100 Employee
    • Scheduling, Office Manager, Customer Service
      • Feb 2015 - Jul 2016

      I handled all install, service, warehouse/delivery and sales estimate scheduling (using Outlook in the beginning but then transitioned to Google Calendar within a couple months) for the first 16 months of my employment there. Answered phones, customer service, purchasing, as well as maintaining relationships with our vendors. Intermittent supervision of warehouse (actually quite regularly). Generated daily work orders and invoicing using Quickbooks. Conducted MULTITUDES of research on customer issues and then making informed decisions so as to problem solve, thus satisfying everyone involved. ALL office duties including, but certainly not limited to; filing, checking and responding to all email inquiries and sales leads, collections and some data entry for the accounting department as needed, daily interaction with all installers & their helpers, subcontractors, service & warehouse employees. Show less

    • Project Management Coordinator
      • Sep 2012 - Jun 2014

      All administrative duties for Project Managers and install technicians including but not limited to the following: Order parts & equipment for all commercial (and the occasional residential) jobs; tech scheduling; creation and/or modification of forms; scheduling of all fire marshal inspections; MRAs/RMAs of defective parts and/or excess parts; set up and maintain Clarizen Project Management web app; travel scheduling for out of town projects; all correspondence to customers, vendors/suppliers, city & county offices relevant to permits, etc.; submittals/closeouts; print project plans and pull parts needed for jobs; receive incoming shipments from vendors – use of forklift for removal of pallets from trucks, verify packing slips/BOLs confirming match with contents; disperse all parts/equipment into appropriate locations in warehouse; setup and organization of warehouse inventory; matching and approval of packing slips to invoices from vendors; also handled various other office needs from day-to-day such as light maintenance, computer hardware/software issues; admin tasks for President, VP of Sales and Office Manager; incoming phone relief when needed, etc. Show less

    • Billing & Payroll/Assistant
      • Jan 2012 - Aug 2012

      Handled all light bookkeeping, A/P & A/R, payroll – using QuickBooks Online. Also assisted in HR, contracts, customer service, and wherever else I could help out. Company disappeared overnight, explaining employment length. Handled all light bookkeeping, A/P & A/R, payroll – using QuickBooks Online. Also assisted in HR, contracts, customer service, and wherever else I could help out. Company disappeared overnight, explaining employment length.

    • Office Manager
      • Dec 2009 - Nov 2011

      Responsible for running the day-to-day operations of this small, family-owned and operated business as efficiently as possible, focusing on superior customer care and continued/increased profitably. Daily priorities included dispatching technicians; sched uling and maintaining residential and commercial accounts using Qxpress and manual schedule; A/P, A/R, billing and customer account maintenance using Quickbooks Pro 2010; process payroll (hourly, salaried, commission); support Operations Manager and Owner; marketing using various materials such as mailers (postcards) as well as online (internet marketing, website, social networking, etc). Left position to come back to AZ. Show less

    • Executive Assistant
      • Jul 2002 - Sep 2005

      Assistant to the President/CEO of this Financial Services company covering an extensive array of responsibilities ranging from (but certainly not limited to) setting up appointments for his personal dealings to, interfacing with international clients (contracts,meetings, travel arrangements, follow-up communications, financial arrangements to complete business, etc.). Other duties were general office management, bookkeeping, maintenance of broker files, client services. Day-to-day clerical tasks (including faxing, filing, data entry and mail merge), calendar maintenance (involving meeting set-up and project deadlines),travel arrangements, directing client calls to the appropriate locations, preparing correspondence, paperwork and database management, anticipating and/or responding to upper-management requests and needs. Company relocated to Zurich. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Office Coordinator/Receptionist
      • Aug 2001 - May 2002

      Answer phones and direct calls to appropriate department, or answer questions & provide accurate information; interact with suppliers (daily) to order materials or items for jobs; issue POs; administrative and informational support to Project Managers and job foremen; add content to new website and maintain site as needed; design professional marketing materials for potential clients and for trade show; travel arrangements for upper management; IT support; project file updating and maintenance; filing; mobile phone setup, troubleshooting and technical support; research and comparison of new vendors/suppliers; project contracts, POs and change orders; insurance certs; various research on wide variety of subjects for owner of company. Show less

Education

  • Rio Salado College
    Two-year Special Teaching Certification, Education
    1994 - 1995

Community

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