Experience

CXK

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Compliance Administrator

  • Nov 2018 - Present

• National careers service Contact Centre advisor

  • Oct 2016 - Present

  - Obtains and verifies client information to book the most appropriate appointment- Contacts clients in order to obtain evidence of appointment outcomes and to offer further support if required- Ensures data protection and safeguarding procedures are upheld at all times- Regularly updates the National Careers Service diary and customer records- Assisting in the training of new colleagues on internal software

• Youth Participation Worker

  • May 2018 - Present

  - Recruits and supports the running of CXK’s Youth Action Group.- Develops and leads on identified participation activities for young people.- Advocates for the inclusion of the voice of young people across the organisation.- Identifies suitable young people to take part and supports their sustained involvement.- Develops creative and engaging opportunities for young people within the group and the organisation.- Works across CXK to promote staff engagement with the group.- Ensures the voice of young people is listened to and promoted across the organisation. Show less

• National Citizen Service Team Leader

  • Jun 2016 - Dec 2016

  - Leading, inspiring and taking responsibility for a team of young people, assisting in their personal development on the NCS programme- Planning and delivering engaging lessons and activities focused on the NCS ethos- Working as part of a larger team of staff and alongside a Team Assistant to support the planning and delivery of a project benefiting the local community- Ensuring the desired outcomes are achieved during all phases of the programme. - Supporting staff to manage any challenging behaviour from young people- Implementing relevant safeguarding, health & safety and other CXK and NCS policies Show less



Nancy Okai

• Singer/Songwriter

  • 2009 - Present



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Cafe Assistant

  • Sep 2015 - Jun 2016

  - Maintained excellent customer service at all times - Managed tasks efficiently - Maintained excellent customer service at all times - Managed tasks efficiently



MK Conferencing

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Conferencing Assistant

  • Jan 2013 - Sep 2013