Experience

PACE Group Aviation - Since 1989

• Airlines and Aviation
• 1 - 100 Employee

• Business Development and Training Manager

  • Oct 2022 - Present

  Global leader in sourcing off market aircraft, engines and spare parts. - Aircraft Sales - Aircraft Parts - Engines and Engine Parts - Wheels and Brakes MRO - Aircraft APUs Global leader in sourcing off market aircraft, engines and spare parts. - Aircraft Sales - Aircraft Parts - Engines and Engine Parts - Wheels and Brakes MRO - Aircraft APUs



Onclusive

• United Kingdom
• Public Relations and Communications Services
• 500 - 600 Employee

• Senior Sales Manager

  • Feb 2022 - Present

  Local and international Media monitoring, to develop business, manage and increase client’s portfolio. Main Objective is to reach my set target and teams by increasing sales and exceeding the goals set. Local and international Media monitoring, to develop business, manage and increase client’s portfolio. Main Objective is to reach my set target and teams by increasing sales and exceeding the goals set.


PALFINGER Group
• United Kingdom
• Business Development Africa & OEM Manager

  • Jan 2019 - Jan 2022

Vodafone Automotive
• Italy
• Motor Vehicle Parts Manufacturing
• 300 - 400 Employee
• Global Customer Service Operations Development Manager

  • Apr 2017 - Dec 2018


CNH Industrial N.V

• 1 - 100 Employee

• Customer care manager UK & ROI

  • Aug 2015 - Mar 2017

  Responding to VP Customer care & Support, dealing with all activities in UK & ROI markets (CRM, Lead Management, CDB, BDA and Customer Relations) within all CNHI brands. Promoting Customer oriented rationale within all areas of activity leveraging gathered information to deliver outstanding Customer services. Providing customers with a simple access to CNH and its Brands through multiple contact channels. Providing support to CNH Brands and other CNH functions in managing customer initiatives by giving directions and guidelines to improve effectiveness of services provided. Monitor and analyze service performance and quality. New call centers initiatives in EMEA region. Show less



Iveco

• Italy
• Motor Vehicle Manufacturing
• 700 & Above Employee

• International operations business management

  • May 2012 - Apr 2013

  Business Management and Development activities - Business plans and market research for new start-ups hence possible partnerships with different companies internationally, specifically in Africa &Middle East.

• KEY ACCOUNT SALES SPECIALIST.

  • May 2009 - May 2012

  preparing quotations and offers to English and French key account customers (body builders, traders and dealers). Working in close contact with the Area Managers in order to give the right product and price to customers for the mission required. Follow up quotations made. Reaching the goal set by our General Manager, i.e. trucks to be sold by the end of a given period.

• Network Training Manager (Africa & Middle East)

  • Jan 2008 - May 2009

  Organising training for sales managers and sales people in different countries mainly in Africa and Midlle East. Preparing final evaluation for the attendees and presenting results to the General manager.Controlling sales habit of different sales managers. Managed the budget. Cross-functional task between Iveco training department and Africa & middle east market.

• Marketing Specialist

  • Nov 2006 - Dec 2007

  Reporting to Platform marketing director, contributed to marketing research and projects on brand positioning and quality. contributed to trucks. global market analysis, supported by external consultants. Network management: contributed to network projects and plans. Public relations, trade shows and events organisation.

• Training consultant

  • Sep 2003 - Sep 2006

  Human resources consultant, taught business English to managers and directors. created customized training courses. Gave feedback to alumni, and HR department. Coached top managers language and comunication by helping them to improve their communication skills in English and gave them final results. Human resources consultant, taught business English to managers and directors. created customized training courses. Gave feedback to alumni, and HR department. Coached top managers language and comunication by helping them to improve their communication skills in English and gave them final results.



Scuola Internazionale Europea Statale Altiero Spinelli

• Primary and Secondary Education

• English Teacher

  • Sep 2000 - Aug 2003

  Taught English and History to English mother tongue classes in 3rd and 4th year secondary school. Prepared end of year tests, gave final votes and evaluation. Inserted English philosophers as the main focus on historical study, Hobbes and Locke. Taught English and History to English mother tongue classes in 3rd and 4th year secondary school. Prepared end of year tests, gave final votes and evaluation. Inserted English philosophers as the main focus on historical study, Hobbes and Locke.



SKF, Elkron, Cornaglia

• Training consultant

  • Sep 1996 - Jun 2000

  English Language Teacher for Managers – (Italy) Taught advanced English to managers in several international companies of Turin Area : SKF / Elkron /Cornaglia and other little companies. Created customized training courses. Planned courses. Gave feedback to alumni. Made improvement proposals to Human Resources department. English Language Teacher for Managers – (Italy) Taught advanced English to managers in several international companies of Turin Area : SKF / Elkron /Cornaglia and other little companies. Created customized training courses. Planned courses. Gave feedback to alumni. Made improvement proposals to Human Resources department.



KLFM (UK), Independent Television Norwich(UK), Logos TV, Latte e Miele, Disney Channel (ITALY)

• Freelance journalist and public relations

  • Feb 1994 - Dec 1999

  Freelance Journalist & Public Relations – London (UK), Turin (Italy) Achieved Mission as freelance Journalist & Public Relations : Disney Channel, KLFM Radio Station, Independent Television in Norwich, Logos TV in Turin, Radio Latte & Miele. Freelance Journalist & Public Relations – London (UK), Turin (Italy) Achieved Mission as freelance Journalist & Public Relations : Disney Channel, KLFM Radio Station, Independent Television in Norwich, Logos TV in Turin, Radio Latte & Miele.