Nancy Morro, PMP
Project Manager at Wikifri- Claim this Profile
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Bio
Randi Glazer
When Nancy and I worked together at CNA she was an invaluable resource of knowledge and held in high regard by her peers. I was lucky to have worked so closely with her. Nancy was respected and loved by all her agents/brokers for her underwriting service and attention to detail. Nancy is a very loyal employee that cares a great deal about the company she works for; always striving to do the best job for the company and for herself. Nancy accomplishes all that she sets out to do. I highly recommend Nancy and feel she would be an asset to any company.
Randi Glazer
When Nancy and I worked together at CNA she was an invaluable resource of knowledge and held in high regard by her peers. I was lucky to have worked so closely with her. Nancy was respected and loved by all her agents/brokers for her underwriting service and attention to detail. Nancy is a very loyal employee that cares a great deal about the company she works for; always striving to do the best job for the company and for herself. Nancy accomplishes all that she sets out to do. I highly recommend Nancy and feel she would be an asset to any company.
Randi Glazer
When Nancy and I worked together at CNA she was an invaluable resource of knowledge and held in high regard by her peers. I was lucky to have worked so closely with her. Nancy was respected and loved by all her agents/brokers for her underwriting service and attention to detail. Nancy is a very loyal employee that cares a great deal about the company she works for; always striving to do the best job for the company and for herself. Nancy accomplishes all that she sets out to do. I highly recommend Nancy and feel she would be an asset to any company.
Randi Glazer
When Nancy and I worked together at CNA she was an invaluable resource of knowledge and held in high regard by her peers. I was lucky to have worked so closely with her. Nancy was respected and loved by all her agents/brokers for her underwriting service and attention to detail. Nancy is a very loyal employee that cares a great deal about the company she works for; always striving to do the best job for the company and for herself. Nancy accomplishes all that she sets out to do. I highly recommend Nancy and feel she would be an asset to any company.
Credentials
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Managing Jira Projects: 1 Introduction
LinkedInSep, 2023- Nov, 2024 -
Certified Associate Business Analyst (CABA)
CNA Insurance -
Certified Insurance Counselors (CIC)
CIC (Cambridge Innovation Center) -
Chartered Property Casualty Underwriter (CPCU)
SOCIETY OF CHARTERED PROPERTY & CASUALTY UNDERWRITERS -
Lean Six Sigma Green Belt (ICGB)
CNA Insurance -
Project Management Professional (PMP)
Project Management Institute -
Scrum Master Certified (SMC)
Majesco
Experience
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Wikifri
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United States
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Insurance
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1 - 100 Employee
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Project Manager
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Feb 2022 - Present
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SKAPS Solutions, Inc.
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager
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May 2023 - Present
Providing Insurance solutions to Carriers, MGA, MGU, Agents and Captive Agents Providing Insurance solutions to Carriers, MGA, MGU, Agents and Captive Agents
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HW Kaufman LLC
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Farmington Hills, Michigan, United States
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Sr Project Manager
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Feb 2023 - Aug 2023
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R Systems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Project Manager / Director
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Feb 2022 - Dec 2022
Providing value added technology solutions to Insurance providers including IPA, ML and NLP as well as Data Analytics Providing value added technology solutions to Insurance providers including IPA, ML and NLP as well as Data Analytics
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BlueCloud
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United States
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Information Technology & Services
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100 - 200 Employee
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Business Analyst
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Jun 2020 - Feb 2022
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American Integrity Insurance Company
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United States
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Insurance
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100 - 200 Employee
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Project Manager
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Nov 2020 - Sep 2021
Production Support Manager with Project Management, prioritization, defect resolution and diagnosis for Personal Lines MGA. Executing change and production support to the Homeowners line of business for clients in the state of Florida with further expansion to South Carolina and Georgia utilizing Guidewire Software. Focused on managing key IT projects and key client technology integrations. • Oversee a team of 6 Business Analyst / 6 QA ensuring accurate requirements gathering and creation… Show more Production Support Manager with Project Management, prioritization, defect resolution and diagnosis for Personal Lines MGA. Executing change and production support to the Homeowners line of business for clients in the state of Florida with further expansion to South Carolina and Georgia utilizing Guidewire Software. Focused on managing key IT projects and key client technology integrations. • Oversee a team of 6 Business Analyst / 6 QA ensuring accurate requirements gathering and creation of User Stories, Testing, and Project Delivery • Delivers small to large high-risk scale IT projects and complex initiatives • Effective and efficient implementation of Guidewire software development projects in an Agile environment through intake, prioritization and alignment with business goals Show less Production Support Manager with Project Management, prioritization, defect resolution and diagnosis for Personal Lines MGA. Executing change and production support to the Homeowners line of business for clients in the state of Florida with further expansion to South Carolina and Georgia utilizing Guidewire Software. Focused on managing key IT projects and key client technology integrations. • Oversee a team of 6 Business Analyst / 6 QA ensuring accurate requirements gathering and creation… Show more Production Support Manager with Project Management, prioritization, defect resolution and diagnosis for Personal Lines MGA. Executing change and production support to the Homeowners line of business for clients in the state of Florida with further expansion to South Carolina and Georgia utilizing Guidewire Software. Focused on managing key IT projects and key client technology integrations. • Oversee a team of 6 Business Analyst / 6 QA ensuring accurate requirements gathering and creation of User Stories, Testing, and Project Delivery • Delivers small to large high-risk scale IT projects and complex initiatives • Effective and efficient implementation of Guidewire software development projects in an Agile environment through intake, prioritization and alignment with business goals Show less
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Majesco
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United States
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Software Development
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700 & Above Employee
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Program Project Manager
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Feb 2013 - Aug 2020
Project/ Program manager / BA for multiple aspects of business operations, including client relations, underwriting software solutions, presales, blueprint requirements gathering, business analysis, process improvement, and business requirements review to ensure compliance and achievement of targeted goals. • Lead execution of Policy Administration System and Line of Business projects that outnumbered budget goals; generated more than $75M with six new projects. • Complete RFI / RFP for… Show more Project/ Program manager / BA for multiple aspects of business operations, including client relations, underwriting software solutions, presales, blueprint requirements gathering, business analysis, process improvement, and business requirements review to ensure compliance and achievement of targeted goals. • Lead execution of Policy Administration System and Line of Business projects that outnumbered budget goals; generated more than $75M with six new projects. • Complete RFI / RFP for customers seeking to partner with Majesco • Revamp relationships with VIP clients by designing one-of-a-kind solutions for Commercial Insurance, policy, claims and billing systems. • Spearhead customer satisfaction by transforming negative experiences into positive and garnering five extra years of client’s business. • Re-imagine and produce Excess & Surplus insurance system, including robust features in policy administration, UW documentation, claim analysis, D&B information gathering, and task management that differentiates from the competition Show less Project/ Program manager / BA for multiple aspects of business operations, including client relations, underwriting software solutions, presales, blueprint requirements gathering, business analysis, process improvement, and business requirements review to ensure compliance and achievement of targeted goals. • Lead execution of Policy Administration System and Line of Business projects that outnumbered budget goals; generated more than $75M with six new projects. • Complete RFI / RFP for… Show more Project/ Program manager / BA for multiple aspects of business operations, including client relations, underwriting software solutions, presales, blueprint requirements gathering, business analysis, process improvement, and business requirements review to ensure compliance and achievement of targeted goals. • Lead execution of Policy Administration System and Line of Business projects that outnumbered budget goals; generated more than $75M with six new projects. • Complete RFI / RFP for customers seeking to partner with Majesco • Revamp relationships with VIP clients by designing one-of-a-kind solutions for Commercial Insurance, policy, claims and billing systems. • Spearhead customer satisfaction by transforming negative experiences into positive and garnering five extra years of client’s business. • Re-imagine and produce Excess & Surplus insurance system, including robust features in policy administration, UW documentation, claim analysis, D&B information gathering, and task management that differentiates from the competition Show less
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Liberty Mutual Insurance
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United States
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Insurance
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700 & Above Employee
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CL Underwriting Director
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Mar 2010 - Feb 2012
Responsible for profit & loss of a $250M book of business for Commercial Property/Package, General Liability, Automobile, Workers Comp, and Umbrella Coverage. Maintain a staff of 8 CL Underwriters including 2 Field Specialists and an agency plant of approximately 100 agents in the state of VA. Specializing in the following market segments: Contractors, Manufacturing, Retail/Wholesale, Schools, Service, Churches, and Warehouses, Apartment and Offices Responsible for profit & loss of a $250M book of business for Commercial Property/Package, General Liability, Automobile, Workers Comp, and Umbrella Coverage. Maintain a staff of 8 CL Underwriters including 2 Field Specialists and an agency plant of approximately 100 agents in the state of VA. Specializing in the following market segments: Contractors, Manufacturing, Retail/Wholesale, Schools, Service, Churches, and Warehouses, Apartment and Offices
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Alfa Insurance
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United States
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Insurance
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700 & Above Employee
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Vice President - PL / CL Underwriting
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Oct 2008 - Mar 2010
Underwriting profitability, strategic underwriting initiatives, agency production, automation and partnership for Commercial / Personal Lines Insurance Underwriting profitability, strategic underwriting initiatives, agency production, automation and partnership for Commercial / Personal Lines Insurance
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Argo Group
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Bermuda
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Insurance
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700 & Above Employee
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Business Intelligence Manager
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Mar 2006 - Sep 2008
Project Manager, Business Development, Business Intelligence, Automation Specialist Project Manager, Business Development, Business Intelligence, Automation Specialist
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Travelers
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United States
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Insurance
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700 & Above Employee
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Operations Director
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Feb 2004 - Mar 2006
Manage internal operations for the states of IL, OH, TX, AR, NC, and GA Manage internal operations for the states of IL, OH, TX, AR, NC, and GA
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CNA Insurance
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United States
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Insurance
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700 & Above Employee
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Director Underwriting Audit, Automation, Small Business
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Feb 1988 - Feb 2004
Underwriting Automation initiatives including but not limited to rate/quote/bind/issuance systems - Commercial Lines - Middle Market - Small Business - Large Accounts Underwriting Audit Director Commercial Multi-Line Underwriter - including GL Products/Completed Operations and Commercial Package expert Underwriting Automation initiatives including but not limited to rate/quote/bind/issuance systems - Commercial Lines - Middle Market - Small Business - Large Accounts Underwriting Audit Director Commercial Multi-Line Underwriter - including GL Products/Completed Operations and Commercial Package expert
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Education
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Elizabeth Seton College
Bachelor of Science, Business Administration
Community
