Nancy McKnight
Customer Service Representative at Heartland ECSI- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Pittsburgh, Pennsylvania, United States, US
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Experience
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ECSI, A Global Payments Company
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United States
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Higher Education
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1 - 100 Employee
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Customer Service Representative
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May 2017 - Present
Receive inbound calls, Verify Borrowers Personal information, Accept loan payments, Inform borrowers of account status, Advise borrower of entitlement options,Review Account History,Transfer calls to appropriate department, Document all calls, Review school information in order to effectively assist borrowers Receive inbound calls, Verify Borrowers Personal information, Accept loan payments, Inform borrowers of account status, Advise borrower of entitlement options,Review Account History,Transfer calls to appropriate department, Document all calls, Review school information in order to effectively assist borrowers
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intake specialist traineee
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2012 - Present
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Education
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1982 - 1983
Point Park College
Liberal Arts and Sciences, General Studies and Humanities, 3.0 -
1980 - 1982
ICM SCHOOL OF BUSINESS
Associate's degree, Computer Programming and System Analysis
Community
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