Experience

AGPM

• United States
• Real Estate
• 100 - 200 Employee

• Utilities Billing Manager

  • Feb 2013 - Present

  Orlando, Florida Area I created the AGPM Utilities department. Currently AGPM has approximately 75 properties with an approximate total of 7000 utility accounts. The Department handles entering and processing all Utilities (Electric, Water/Sewer, Gas, Trash, Telephone, Internet, and Cable) accounts for All AGPM Owned and Managed properties. I complete billing transitions when AGPM buys, sells, or takes over management of a property. This includes opening and closing of accounts, for both common areas and vacant… Show more I created the AGPM Utilities department. Currently AGPM has approximately 75 properties with an approximate total of 7000 utility accounts. The Department handles entering and processing all Utilities (Electric, Water/Sewer, Gas, Trash, Telephone, Internet, and Cable) accounts for All AGPM Owned and Managed properties. I complete billing transitions when AGPM buys, sells, or takes over management of a property. This includes opening and closing of accounts, for both common areas and vacant tenant units. I created all utility expense reports and CSV files for uploading to Yardi, which is AGPM's property manager software. These reports includes analysis of the usage and costs for all accounts (determines if leaks exists) and vacant recovery (a tenant moves into a unit and does not transfer services into their name prior to move in). I have created the training and implementation of utility procedures, online access, e-billing and auto drafts, utilizing Excel, Word, Outlook, Publisher, and Adobe Acobat. Built all the Energy Star Portfolios for each property, to send reports to Fannie Mae, lenders, and city and state agencies. Work with the accountants to help reconcile bank accounts, research utility bank errors, tansfer funds between checking accounts, and verify automatic drafts are correct. I research and apply for utility rebates and any available credits. Created the procedure to process payroll and management fees, wrote how to guides to train others in completing any procedure I created. Lastly, I order supplies for the Corporate office, and shop for the corporate kitchen.

• Accounts Payable

  • Aug 2009 - Feb 2013

  Pay Property Bills, research inconsistency, enter payables, Complete Replacement Reserves, order supplies, Complete Home Owner's Incentives, Training on entering Payables.



Henry Bergeson Kaleidoscopes

• Office Manager

  • Mar 2008 - Dec 2008

  Conifer, Colorado Accounts payable, accounts receivable, Utilizing QuickBooks reconciling accounts, ordering Supplies, Help with making Kaleidoscopes, Cutting Glass, UV Glued glass parts to create Kaleidoscope, inventory, Shipping and mailing.



Lakewood Police Department

• Law Enforcement
• 1 - 100 Employee

• Data Entry

  • Apr 2007 - Dec 2007

  Lakewood, Colorado, United States Data entry. Entered notes from Police officer's stops and calls. Processed Bond Payments. This was a temporary position for overnight Shift.



Verizon Data Services

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Rep

  • Oct 1999 - Nov 2006

  New Jersey, United States Answered incoming calls for businesses to start phone and internet services. Sold DSL, Analog lines, Business Packages. Received awards for being the top seller in DSL Each year.