Experience

Lunatus - Healthcare

• United Arab Emirates
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Sales Manager

  • Oct 2014 - Present

   Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development and product knowledge development. Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish. Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets. Assist in the development marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort), realistic costs of operating the sales force; and sales promotion program plans. Ensure that all sales representative activities are in accordance with Company SOP. Responsible for the planning, recruitment, direction, organization and control of sales representatives to accomplish specific objectives. Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports and cyclical sales meetings. Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual territory sales and commission targets and administer the commission plan. Personally observe the performance of medical representatives in the field on a regular basis. Provide high standards of ongoing training for the medical representatives so that they possess sufficient medical knowledge to present information on the company’s products in an accurate and balanced manner

• Key Account Manager

  • Sep 2011 - Oct 2014

  o Handling the strategic and profitable governmental accounts for Ophthalmic and orthopedics pharmaceutical products: Dubai Hospital AL Mafraq Hospital Sheikh Kkhalifa Medical City Tawam Hospital AL Ein Hospitalo Main tasks and responsibilities Develop business relationship with the clients to enhance customer satisfaction and customer retention. Put strategy and set objectives to be achieved per account. Interact and communicate with the client on a regular basis. Carry out continuous market analysis and research on the products and present them to the clients. Manage negotiations, conflicts, and sales offers with the clients. Prepare and conduct account reviews. Set targets, expectations per account.



Medicals International

• Lebanon
• Medical Equipment Manufacturing
• 200 - 300 Employee

• Territory Manager

  • Aug 2008 - Aug 2011

   Develop and maintain customer database. Generate and qualify leads. Prepare sales and action plans schedules. Plan and conduct direct marketing activities. Make sales calls to new and existing clients. Develop and make presentations of company products and services to current and potential clients. Develop sales proposals and present sales contracts. Maintain sales activities and reports. Ensure customer satisfaction, after-sales follow up and good client relationships. Participate in sales events. Monitor competitors and market conditions. Follow up on collection. Follow up on orders with the suppliers.



American University Hospital

• Registered Nurse

  • Mar 2007 - Sep 2008

  Registered Nurse, Oncology Department Registered Nurse, Oncology Department



Saint Georges Hospital

• Registered Nurse

  • Sep 2006 - Mar 2007

  Registered Nurse, Surgical Oncology Department. Registered Nurse, Surgical Oncology Department.