Nancy Hespe
Project Manager at Presidio- Claim this Profile
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Topline Score
Bio
Credentials
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Project Management Professional (PMP)
Project Management InstituteApr, 2021- Nov, 2024
Experience
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Presidio
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Project Manager
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Jul 2018 - Present
Ensure Cisco professional services implementations meet the clients needs. Follow a methodology that resembles those in the PMbok. Create relationships with the client and colleagues to get to the right products live and operational. Ensure Cisco professional services implementations meet the clients needs. Follow a methodology that resembles those in the PMbok. Create relationships with the client and colleagues to get to the right products live and operational.
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Aerotek
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United States
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Staffing and Recruiting
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700 & Above Employee
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Executive Administrative Assistant
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Apr 2018 - Jul 2018
Coordinated and updated schedules for Chief of Staff of a well-known long-term care organization, as well as screened correspondence. Managed confidential files and meetings for major organizational initiatives. Coordinated and updated schedules for Chief of Staff of a well-known long-term care organization, as well as screened correspondence. Managed confidential files and meetings for major organizational initiatives.
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DocuTAP
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United States
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Software Development
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1 - 100 Employee
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Sr. Project Manager
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Mar 2014 - Jan 2018
Work with DocuTAP staff to implement new features, or software add-ons. Develop departmental best practices through the Business Process Management model. Create training materials, workflow documents, and departmental procedures. Evaluate and build requirements for Salesforce functionality. Managed the DocuTAP move project, which relocated our headquarters from north Sioux Falls to downtown Sioux Falls. Managed, Implemented Salesforce, a CRM for DocuTAP’s client base, as well as Remedyforce, an Incident/Problem/Change Management tool, across all internal departments.
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Implementation Manager
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Aug 2012 - Mar 2014
Ensure DocuTAP clients successfully install the EHR software within 60 days. Maintain relationships with our Enterprise clients (clinics with more than 10 locations), who regularly installed the software in new locations. Manage a 12-person Implementation team.
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Avera Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Project Manager
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Feb 2011 - Aug 2012
Improved project management processes related to the timeline and processes in completing clinic EMR projects. Developed communication tools for EMR implementations. Implemented 90-day installs of the LSS procedure ordering tool across several Avera network clinics. Improved project management processes related to the timeline and processes in completing clinic EMR projects. Developed communication tools for EMR implementations. Implemented 90-day installs of the LSS procedure ordering tool across several Avera network clinics.
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Avera McKennan Hospital & University Health Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Strategic Planning & Marketing Project Specialist
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May 2006 - Feb 2011
Reported on Avera McKennan’s overall, product line, and specific clinic market share. Managed department’s budget. Conducted market strategy. Co-chaired strategic planning sessions for Avera McKennan and their hospitals/clinics.
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Project Coordinator - Business Development
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Nov 2004 - May 2006
Researched new business possibilities, such as the minute clinic, and compose the corresponding business plans. Maintained a Referring Physician database. Generated market share, product line, and referral pattern reports. Supported the 2 regional representatives in ensuring they have all materials necessary to market Avera McKennan specialty physicians to the region.
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Citi
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United States
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Financial Services
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700 & Above Employee
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Technical Supervisor
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Sep 1999 - Aug 2003
Managed 10+ help desk staff for the Sioux Falls office. Supported all Severity 1 issues from origination to resolution. Created an online troubleshooting manual for the help desk analysts.
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Helpdesk Analyst
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Apr 1996 - Sep 1999
Troubleshot and monitored resolution of issues reported into Citibank's helpdesk. Trained all new staff in Sioux Falls, Hagerstown, Dallas, and Jacksonville.
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Citi
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Sioux Falls, South Dakota Area
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Conversion Analyst
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Mar 1995 - Nov 1995
Tested all Spain-related mainframe system changes, for the European conversion. Examined all system changes to ensure accuracy Tested all Spain-related mainframe system changes, for the European conversion. Examined all system changes to ensure accuracy
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Education
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1988 - 1993
University of Minnesota-Mankato
Bachelor of Science (BS), Finance, General
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