Experience

The Waters

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Concierge

  • Nov 2019 - Present

  Front Desk/Concierge: Provide excellent hospitality to Seniors. Create a fun, engaging, and caring environment for residents. Engage the resident's family and friends and take time to visit with them, Serve as the face of the community. Assists with the development and implementations of new, innovative ways to help residents, families, and guests experience. Front Desk/Concierge: Provide excellent hospitality to Seniors. Create a fun, engaging, and caring environment for residents. Engage the resident's family and friends and take time to visit with them, Serve as the face of the community. Assists with the development and implementations of new, innovative ways to help residents, families, and guests experience.



Caribou Coffee

• United States
• Food and Beverage Services
• 700 & Above Employee

• Barista

  • May 2018 - Nov 2019

  Professional greeter and barista I bring out the best in customers and co-workers.  Professional greeter and barista I bring out the best in customers and co-workers. 



LifeWorks Formerly a Division of Ceridian Corporation

• Bloomington, MN

• Wellness Analyst

  • Jun 2013 - Apr 2017

  Developed a new wellness program; critiqued current and new vendors’ platforms and services against scorecard; recommended final candidates and provided findings to C-Levels. Developed custom incentive programs within clients’ defined budgets. Managed U.S. and Canada wellness clients. Advocate for clients by challenging vendors to deliver on special requests. Completed quality assurance testing on clients’ website prior to go live. Collaborated with biometric vendor to deliver clients’ validated health data. Ran orientation for new wellness incentive clients.



Ceridian LifeWorks Services

• Bloomington Mn

• Product Wellness Specialist

  • Jan 2008 - Jun 2013

  Managed internal communications; responsible for optimizing and managing project budgets and meeting firm deadlines. Managed 30 vendors involved in a wide variety of products and services including: health and wellness; child and senior care; Nurseline; designers; printers; PR agencies; and event planning. Researched and recommended potential vendors to Product Managers. Negotiated vendor pricing. Planned and executed large customer events. Trained sales representatives and contributed to the development of sales collateral.



Ceridian Health and Productivity Solutions

• Bloomington Mn

• End-User Communication Specialist

  • Jan 2000 - Jan 2008

  Coached and trained 38 executive account managers on offerings, campaigns and details of programs. Managed content and branding for over 600 different print files. Implemented new online ordering system, which reduced printing costs. Created monthly promotions for clients; linked templates into website for distribution. Maintained budget and print production for 4 million items per quarter. Managed distribution for 12,000 shipping locations and quality control. Coached and trained 38 executive account managers on offerings, campaigns and details of programs. Managed content and branding for over 600 different print files. Implemented new online ordering system, which reduced printing costs. Created monthly promotions for clients; linked templates into website for distribution. Maintained budget and print production for 4 million items per quarter. Managed distribution for 12,000 shipping locations and quality control.



Bolger Concept to Print

• Greater Minneapolis-St. Paul Area

• Customer Information Specialist

  • Mar 1999 - Jul 2000

  Communicated to Ceridian LifeWorks on distribution schedules, fulfillment deliveries, materials quantities by brand name and service level, worksite information, and alerts when high volume materials were low in stock. Managed home mailings, interpreted and ensured compliance with postage guidelines. Managed large print runs (11 million printed items) to fulfillment; set up priorities for version shipments. Quoted prices for printing, shipping, and give-away items. Worked with 20 account executives to manage client expectations and determine needs of printed materials. Managed over 6,000 client profiles on database.



Ceridian Performance Partners

• Bloomington Mn

• Project Materials Technician

  • Jan 1992 - Dec 1999

  Managed extensive collateral system for Ceridian client companies and their employees. Planned and coordinated 11 standard versions of brochures, 105 company logos, and 48 different versions for differing contacts each quarter. Managed the purchases of supplies, which reduced costs. Managed distribution lists and shipped collateral to thousands of locations each quarter. Coordinated fulfillment, home mailings and customer promotions. Managed extensive collateral system for Ceridian client companies and their employees. Planned and coordinated 11 standard versions of brochures, 105 company logos, and 48 different versions for differing contacts each quarter. Managed the purchases of supplies, which reduced costs. Managed distribution lists and shipped collateral to thousands of locations each quarter. Coordinated fulfillment, home mailings and customer promotions.