Nancy Dunn Cosgrove
Front Desk Administrator at Child Guidance Center of Mid-Fairfield County- Claim this Profile
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Conversational French -
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Bio
Credentials
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Initial Educator
State of CT Dept. of EducationFeb, 2011- Oct, 2024
Experience
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Child Guidance Center of Mid-Fairfield County
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United States
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Mental Health Care
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1 - 100 Employee
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Front Desk Administrator
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Aug 2016 - Present
• Handle all front desk reception and administration duties including: Greeting clients, booking meeting rooms, answering phones and redirecting calls or taking messages, responding to agency inquiries, screening client calls for possible emergencies; sorting and distributing mail, reconciling client co-pays, scheduling appointments for APRNS/DRS. and managing prescription refills. • Mail out client records, maintain HIPPA compliance, organize, update and maintain client files and records requests. Ordering office supplies, writing daily interoffice newsletter, recording minutes of staff meetings and assisting Clinical Director with scheduling and securing CEUs for staff training programs and creating training manuals. Show less
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Choices for Success
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Norwalk, CT
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Social Studies and Language Arts Teacher
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Sep 2012 - Aug 2016
Worked with underserved 6-12 grade students on daily basis providing academic assistance, remediation, and re-teaching of content from school assignments. Helped students develop personal organizational skills and study skills. Observe and assess student’s academic and behavioral strengths and weaknesses. Provide enrichment programs designed to stimulate student’s curiosity, provide experiential learning, develop critical thinking and connect the classroom to life. Program Manager Registered new students, managed intern/volunteer staff, recorded all student data in the ST of CT database, and maintained all program files. Liaised with parents about student problems, academic concerns, and behavioral interests. Handle all tuition billing and accounting, wrote program grants, assisted Director with interviewing new staff members, and wrote/taught enrichment curriculum. Program was closed due to State of CT budgetary cuts. Show less
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Well Dunn Communications
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Fairfield County, CT
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Tutor
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Jun 2010 - Aug 2016
Tutor 12th grade students in AP Global, US History and US Govt. and Politics. Prepare study aides, assist with paper writing, review historical theories and events, discuss historical issues with student, assist student with DBQ based questions, in preparation for exam, and administer practice tests for student. Home schooled 4th grader in all subjects with the Calvert Curriculum. Generated own lessons as needed. Tutor 12th grade students in AP Global, US History and US Govt. and Politics. Prepare study aides, assist with paper writing, review historical theories and events, discuss historical issues with student, assist student with DBQ based questions, in preparation for exam, and administer practice tests for student. Home schooled 4th grader in all subjects with the Calvert Curriculum. Generated own lessons as needed.
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Substitute Teacher
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2007 - Oct 2012
Filled in for absent teachers in emergency, short and medium term assignments. Followed curricula set by regular teachers and reported student engagement and success to teacher. Liaised effectively with colleagues in team teaching assignments. Provided versatile and effective classroom management using my gift for establishing good working relationships with students and staff. Filled in for absent teachers in emergency, short and medium term assignments. Followed curricula set by regular teachers and reported student engagement and success to teacher. Liaised effectively with colleagues in team teaching assignments. Provided versatile and effective classroom management using my gift for establishing good working relationships with students and staff.
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Ricoh Corporation
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West Caldwell, NJ
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Public Relations Manager/Publications Manager
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Mar 1984 - Mar 1990
Responsible for managing all public relations activities for copier and facsimile product lines. Supervised the activities of Editorial Assistant in production of monthly corporate newsletter and quarterly camera and copier dealer newsletters. Evaluated PR firm’s activities for copier and facsimile products. Implemented necessary changes for more precise vertical and trade audience readership. Increased biannual placement rates by 2 magazine cover shots, 3 user application stories, 5 executive interviews and 5 bylined articles placed for Ricoh execs. Increased viewership 30%. Publications Manager Responsible for the production of all corporate newsletters. Managed all public relations activities for the facsimile product line. Initiated, researched and produced quarterly camera dealer newsletter. Designed and produced all dealer and corporate newsletters to reflect a uniform corporate image. Increased by 20% all public relations activities for facsimile product group including: new product introductions, editorial interviews, applications stories, bylined articles, industry panels, executive speeches and press conferences. Researched and wrote suggested corporate giving policies and procedures for maximum exposure in all primary and secondary markets. Furthered Ricoh's policy of being a "good corporate citizen". Show less
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NEC Telephones
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Melville, NY
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Administrator of Marketing Services
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Jun 1981 - Feb 1984
Managed all activities of the Marketing Support Department including: national trade show participation (15 per year), co-op, regional and national advertising campaigns, new product announcements and departmental budgeting. Supervised activities of trade show assistant and co-op accounting specialist. Conducted public relations activities for company including press conferences, new product, personnel announcements and generation of corporate newsletter. Managed all activities of the Marketing Support Department including: national trade show participation (15 per year), co-op, regional and national advertising campaigns, new product announcements and departmental budgeting. Supervised activities of trade show assistant and co-op accounting specialist. Conducted public relations activities for company including press conferences, new product, personnel announcements and generation of corporate newsletter.
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American Red Cross
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United States
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Non-profit Organizations
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700 & Above Employee
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Director of Public Information
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1980 - 1981
Responsible for the promotion of Red Cross services to the public. Provided all written communications for the chapter and local media. Implemented fund-raising programs, audio-visual programs for chapter-wide promotional use, public speaking for American Red Cross and United Way of Long Island. Responsible for the promotion of Red Cross services to the public. Provided all written communications for the chapter and local media. Implemented fund-raising programs, audio-visual programs for chapter-wide promotional use, public speaking for American Red Cross and United Way of Long Island.
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Education
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2008 - 2010
Fairfield University
MAT, Secondary Social Studies Education -
2008 - 2009
American Public University System
Graduate level courses -
University of Delaware
BA, European History
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