Nancy Bhs

Customer Support Specialist at ICANotes LLC
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Beirut Governorate, Lebanon, LB
Languages
  • Arabic Native or bilingual proficiency
  • French Full professional proficiency
  • English Professional working proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Cybersecurity Essentials
    Cisco
    Feb, 2021
    - Nov, 2024
  • Introduction to Cybersecurity
    Cisco
    Feb, 2021
    - Nov, 2024
  • Diplôme D’études en Langue Française - Delf B2
    Institut français
    Oct, 2020
    - Nov, 2024
  • Microsoft Computer Skills (PowerPoint, Excel, Word…)
    Le Lycee National School - Beirut Branch
    Jun, 2019
    - Nov, 2024

Experience

  • ICANotes LLC
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Customer Support Specialist
      • Apr 2023 - Present

      - Develop and maintain effective working relationships with internal and external stakeholders. - Provide training for doctors in utilizing our system to optimize patient care and improve clinical outcomes. - Develop and maintain effective working relationships with internal and external stakeholders. - Provide training for doctors in utilizing our system to optimize patient care and improve clinical outcomes.

  • LDRS (Chehab & Partners)
    • Lebanon
    • Design Services
    • 1 - 100 Employee
    • Assistant Project Coordinator
      • Dec 2022 - Apr 2023

      UNICEF ICT Project -Coordinate site visits for engineers for 500 Public Schools and Technical Institutions in Lebanon. -Check completion submissions and tracking project progress. UNICEF ICT Project -Coordinate site visits for engineers for 500 Public Schools and Technical Institutions in Lebanon. -Check completion submissions and tracking project progress.

  • WHISH MONEY
    • Lebanon
    • Financial Services
    • 1 - 100 Employee
    • Customer Support Specialist - Head Office
      • Sep 2022 - Oct 2022

      -Interact with customers via telephone, email and online chat to provide support and information on an assigned service. -Ensure that appropriate actions are taken to resolve customers' problems and concerns. -Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments. -Perform other related duties as assigned. -Interact with customers via telephone, email and online chat to provide support and information on an assigned service. -Ensure that appropriate actions are taken to resolve customers' problems and concerns. -Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments. -Perform other related duties as assigned.

  • Softech
    • Lebanon
    • Information Technology & Services
    • 1 - 100 Employee
    • Research Analyst
      • Feb 2022 - Sep 2022

      -Perform thorough research and analysis on data and created reports on research activities. -Work with a team to research and develop new learning material for clients. -Provide superiors with thorough market research necessary to target new business. -Perform thorough research and analysis on data and created reports on research activities. -Work with a team to research and develop new learning material for clients. -Provide superiors with thorough market research necessary to target new business.

Education

  • Conservatoire National des Arts et Métiers
    Bachelor of Science - BS, Business and Economics
    2023 - 2023
  • Le Lycée National
    High School Diploma, Sociology and Econmics

Community

You need to have a working account to view this content. Click here to join now