Quality Training and Development Manager

• Jun 2022 - Present

LMS Administrator

• Oct 2021 - Oct 2022

Administer the electronic Learning Management System, SucessFactors Create & maintain GMP curricula and user groups for all supported functional areas and assign them accordingly Recognize and resolve training discrepancies. Communicate any such occurrence and corrective action to affected personnel. Provide reports/queries/metrics are requested from SuccessFactors for compliance and support miscellaneous requests. Collaborate with internal IT to provide LMS troubleshooting Review and approve accuracy of documents for training information and update document effective dates through company's Document Management System (DMS). Manage, schedule, and coordinate training for GMP courses. Organize and prepare training course materials such as handouts, supplies and visual materials. Upload training scores as appropriate into LMS Maintain curricula catalogs on all curricula data that is inputted into the LMS to ensure integrity across all users File all training documentation & provide general administrative support of department as required. Contribute to completion of training system-related objectives as assigned. Perform other tasks as required

Sr. Curricula Training Analyst

• Oct 2019 - Oct 2021

Training Analyst

• Mar 2016 - Oct 2019

Maintain, evaluate and secure training records; manage and maintain all electronic learning management systems and databases as well as related hardcopy documents. Create on-line training content and assessments.  Distribute training notices based on certification assignments.  Create, edit, & assign job/skill based training certifications and roles. Process system reports that monitor and measure training compliance. Complete viewing and interacting, scheduling, and distributions of queries & analysis, crystal reports Responsibility of archiving batch records, related to training lots, at the request of the Morris Plains Doc. Control group thru records retention management site Serve as LMS customer support for all levels of site users. Present and respond to inquiries regarding training curriculum, programs, etc. during the course of regulatory audits. Ensure timely and accurate entry and completion of training documentation such as TDFs, Qualifications/Certifications, and Training Plan Adjustments

Training – LMS Administrator

• Mar 2016 - Oct 2016

 Maintain, evaluate and secure training records; manage and maintain all electronic learning management systems and databases as well as related hardcopy documents.  Create on-line training content and assessments.  Distribute training notices based on certification assignments.  Create, edit, & assign job/skill based training certifications and roles.  Process system reports that monitor and measure training compliance.  Complete viewing and interacting, scheduling, and distributions of queries & analysis, crystal reports  Responsibility of archiving batch records, related to training lots, at the request of the Morris Plains Doc. Control group thru records retention management site  Serve as LMS customer support for all levels of site users.  Present and respond to inquiries regarding training curriculum, programs, etc. during the course of regulatory audits.  Ensure timely and accurate entry and completion of training documentation such as TDFs, Qualifications/Certifications, and Training Plan Adjustments

Learning and Development Consultant - LMS Administrator

• Dec 2014 - Dec 2015

End user support, completing day-to-day tasks in the Learning Portal, ex: creating course codes, creating assessments and generating compliance reports, and more. End user support, completing day-to-day tasks in the Learning Portal, ex: creating course codes, creating assessments and generating compliance reports, and more.

LMS Training Coordinator

• Feb 2013 - Apr 2014

Provide support to the users within the community with request and inquiries Register learners for courses, track trainings in the system Create, add, edit, or retire trainings, curriculums, and documents Troubleshoot basic use and access of system including resolving basic technical issues and run reports Provide support to the users within the community with request and inquiries Register learners for courses, track trainings in the system Create, add, edit, or retire trainings, curriculums, and documents Troubleshoot basic use and access of system including resolving basic technical issues and run reports

LAN Administrator

• May 1999 - Feb 2008

LAN Administrator

• 1999 - 2008

Provided administration and support for Lotus Notes in addition to managing all Domino email server tasks. Support and maintained an end user community of over 6500 Lotus Notes, including remote, and iNotes users, while providing superior customer support Maintained documentation of network, hardware, and software installations, procedures, standards, and helpdesk support locally and remotely on a daily basisCreate and delete user accounts, modify Access Control Lists, create and modify groups, Discussion databases, custom applications, Mail-In databases and Microsoft Office Libraries within the organization.