Experience

Saama

• United States
• Software Development
• 700 & Above Employee

• Associate Director, Customer Success

  • Apr 2021 - Present



Stonehouse Water Technologies, LLC

• United States
• Environmental Services

• Director Of Business Operations

  • Jun 2019 - Apr 2021

  ♦Lead critical business strategy for an innovative start-up company. Team development and oversite including marketing, sales infrastructure, information technology, and company-wide operational focus. ♦Spearheaded a comprehensive sales and marketing overhaul inclusive of new website design, brochure creation, video content, brand management and the buildout of a partnership framework for independent sales channel. ♦ Orchestrated company pivot from a single product to a suite of new products to meet a change in customer demand. New product strategy provides three times the opportunity of customer capture. Show less



Medtronic

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Senior Clinical Program Manager

  • May 2011 - Jun 2019

  ♦Pioneered and led small, first of its kind, feasibility study aimed at measuring patient acceptance, new technology and the clinical relevance of patient sourced mobile health records for product surveillance. Masterminded internal collaboration using study as pilot for high-profile activities in furthering commitment to value-based healthcare; ultimately this study informed a decision resulting in >$2M of IT savings.♦Guided large clinical research process areas from data management to contracting and payments. Led workshops, process improvement initiatives and software design for a >$10M research study portfolio which increased efficiency, accuracy, and timeliness of data collection from- and payments to- more than 150 key hospital accounts.♦Managed resources across multiple functional departments, including cross-vendor lines responsible for build of innovative electronic data capture (EDC) platform supporting multiple clinical research studies governed by one protocol. Functional improvements led to higher data quality and time savings at a double-digit rate. ♦ Educated senior / executive leadership, drove business case, and led quarterly cross-company executive meetings focused on escalated issues. Member of strategic team responsible for securing a favorable negotiated outcome. Show less

• Senior Business Consultant

  • May 2010 - Apr 2011

  Liaison between study management and operations group for post market surveillance and FDA-mandated post approval study portfolio. Managed project plans and annual budgets for a portfolio with annual spend of >$8M. ♦ Accomplishments include providing annual portfolio savings in excess of $1.4M through processelimination of redundant data entry, data compensation discrepancies, and data collection analysis.

• Business Relationship Manager

  • May 2006 - Apr 2010

  Communicate and manage relationships with numerous functional areas within Medtronic. Understand and define business requirements related to mobile technology solutions focused on field-based users to improve sales and service for Medtronic customers.•Maintain an understanding of business strategy, leveraging IT investments and solutions across business unit(s).•Identify opportunities where process engineering, collaboration, organizational/cultural change and/or information technology would enable clients to make and execute better decisions faster. Show less

• Sr. Strategic Vendor Alliance Manager

  • Sep 2005 - Apr 2006

  Masterful at managing and leveraging relationships with top strategic vendors (measured by annual spend and business criticality) in the LAN/WAN, Cellular and ERP application spaces. Engaged in contract negotiations, issue resolution and monitoring and adherence to industry best practices.•Pivotal member of team securing a $450K credit from LAN/WAN provider by identifying the contrast between committed versus actual spend while leveraging vendor’s competitive landscape and future opportunities for maximum value. •In depth research into Cellular industry trends and best practices. Key participant in Medtronic Cellular Strategy, carrier contract reviews, and negotiations. Diligent leader in identifying and leveraging cross-departmental needs; brokering discussions with vendors. Instrumental in vendor selection and negotiation for cellular device life cycle management. Annual savings estimated across cellular program implementations equate to over $1.8M. Show less