Experience

Quest Workspaces

• United States
• Real Estate
• 1 - 100 Employee

• Chief Operating Officer

  • Jan 2014 - Present

  Florida & New York Provides strategic oversight of operational and financial functions for this multi-state coworking company specializing in short-term, flexible real estate solutions, including the establishment of annual and quarterly planning processes, financial reporting, and Human Resources functions.



The Dudash Group

• United States
• Advertising Services

• President

  • Oct 2012 - Mar 2014

  Southern California Consulting to the coworking industry utilizing over 20 years of senior level experience. Specializing in developing new business centers for building owners. Project management services are offered as a turn-key solution. Expert in operational systems to ensure efficiencies and increased profits. Using in-depth problem analyzation, recommendations are made to execute the changes needed for a smoother-running and ultimately more profitable company. Specific projects include… Show more Consulting to the coworking industry utilizing over 20 years of senior level experience. Specializing in developing new business centers for building owners. Project management services are offered as a turn-key solution. Expert in operational systems to ensure efficiencies and increased profits. Using in-depth problem analyzation, recommendations are made to execute the changes needed for a smoother-running and ultimately more profitable company. Specific projects include performing as project manager during business center development through its opening, facilitating an acquisition/integration, developing company procedures, performing on-site center audits, creation of a company intranet site, human resources support including interviewing & training, and providing ongoing operational support. Show less



Preferred Office Network

• United States
• Real Estate
• 1 - 100 Employee

• Membership Director

  • Jun 2012 - Oct 2012

  - Responsible for research of potential executive suite companies in designated markets - Increased membership by 10%



Carr Workplaces

• United States
• Real Estate
• 100 - 200 Employee

• Vice President, Operations

  • Jul 2009 - Oct 2012

  Washington, DC • Responsible for the successful sale and integration of 13 Synergy business centers into the Carr Workplaces portfolio as the only Synergy Corporate leader. • Managed daily operations of corporate and center programs. • Effectively managed and mentored center managers remotely, including full P&L and capital expenditure responsibility for each location as well as driving sales to achieve budgeted results. • Performed as lead operational project manager on all new center developments… Show more • Responsible for the successful sale and integration of 13 Synergy business centers into the Carr Workplaces portfolio as the only Synergy Corporate leader. • Managed daily operations of corporate and center programs. • Effectively managed and mentored center managers remotely, including full P&L and capital expenditure responsibility for each location as well as driving sales to achieve budgeted results. • Performed as lead operational project manager on all new center developments and renovations to ensure timely delivery of new locations compliant with company standards . • Developed & managed all training programs including a training matrix, and conducted training through conference calls, webinars, and local training seminars. Designated and developed all trainers. • Developed center operational standards, and ensured consistency to those standards through periodic on-site center audits. • Created & managed company Intranet of policies & procedures. • Created and managed in-house Client Portal (social networking). • Primary go-to person for customer service issues. • Developed an in-house HR performance tracking system • Composed & distributed all in-house communications. • Responsible for employee recognition and reward programs. • Handled negotiations with company vendors. • Developed, hosted & conducted annual company meetings. Show less



Synergy Workplaces

• Real Estate
• 1 - 100 Employee

• Vice President Operations

  • Oct 2007 - Jul 2009

  New York, NY VP of Operations - lead role in orchestrating the successful sale and integration of Synergy into Carr Workplaces in June 2009.



Corporate Office Centers

• Executive Offices
• 1 - 100 Employee

• Regional Director, California & Georgia

  • Jan 2005 - Oct 2007

  Mission Viejo, CA, • Oversaw portfolio of 5 business centers with 300+ clients and 135,000 sf office space in the Southern California region. • Directed delivery of sales results to meet annual sales budget of $5 million • Spearheaded various task forces and committees, including designing company's internal and external marketing pieces Opened new business center from the ground up in Ontario, CA • Ensured delivery of superior customer service. • Coached managers to focus… Show more Mission Viejo, CA, • Oversaw portfolio of 5 business centers with 300+ clients and 135,000 sf office space in the Southern California region. • Directed delivery of sales results to meet annual sales budget of $5 million • Spearheaded various task forces and committees, including designing company's internal and external marketing pieces Opened new business center from the ground up in Ontario, CA • Ensured delivery of superior customer service. • Coached managers to focus on business’s bottom line • Conducted training for all level of team members • Took ownership of region in entrepreneurial manner Show less



HQ Global Workplaces

• Investment Banking
• 1 - 100 Employee

• Area President, West

  • Apr 2002 - Dec 2004

  Los Angeles, CA • Oversaw portfolio of 40 business centers. • Directed delivery of sales results to meet annual sales budget of $44 million with bottom-line profits of $9 million annually. • Handled full P&L accountability & budgeting. • Played key role on senior management team that ensured HQ emerged within 18 months from Chapter 11 in a position healthy enough to be sold to its #1 competitor within 8 months of emergence from bankruptcy. • Reduced expenses from $3.1 million… Show more Los Angeles, CA • Oversaw portfolio of 40 business centers. • Directed delivery of sales results to meet annual sales budget of $44 million with bottom-line profits of $9 million annually. • Handled full P&L accountability & budgeting. • Played key role on senior management team that ensured HQ emerged within 18 months from Chapter 11 in a position healthy enough to be sold to its #1 competitor within 8 months of emergence from bankruptcy. • Reduced expenses from $3.1 million to $2.8 million/month in seven months. • Oversaw branding of HQ in the real estate, finance and legal sectors, as well as regional growth, including center expansions & consolidations, & investigating new locations. • Developed & implemented employee training programs. • Managed all facilities, including renovations & improvements. • Tested & implemented various staffing models. • Directed & assisted with the creation of the centers’ & region’s annual & quarterly business plans.

• Regional Director, West Region

  • Oct 2001 - Apr 2002

  Los Angeles, CA • Oversaw operation of all business centers in Northern and Southern CA, TX, WA, OR, OK, AZ, CO, NV and UT through 10 area vice presidents, performing functions that included complete P&L, sales, and operations for all centers, developing and adhering to quarterly and annual budgets, customer satisfaction, staff development, and meeting occupancy goals. • Quickly evaluated existing management team and made changes within four months to overcome low morale, poor… Show more Los Angeles, CA • Oversaw operation of all business centers in Northern and Southern CA, TX, WA, OR, OK, AZ, CO, NV and UT through 10 area vice presidents, performing functions that included complete P&L, sales, and operations for all centers, developing and adhering to quarterly and annual budgets, customer satisfaction, staff development, and meeting occupancy goals. • Quickly evaluated existing management team and made changes within four months to overcome low morale, poor financial results and high turnover. • Achieved phenomenal turnaround within six months in employee morale; reduced turnover; increased promotions; enhanced employee satisfaction by conducting regular training sessions to obtain team-member feedback and improve skills; implemented offsite manager meetings, contests and consistent communication. • Selected as one of five executives to help restructure and reorganize company when it filed for bankruptcy protection because of inflated inventory.

• Regional Manager. Southwest Region

  • May 2000 - Oct 2001

  Dallas, TX • Oversaw operation of all business centers in TX, AZ, CO, OK, NV and UT, including supervising six area vice presidents. • Initiated successful concept of conducting elaborate quarterly two-day meetings with guest speakers.



VANTAS

• United States
• Motor Vehicle Manufacturing

• Area Manager, Chicago/Milwaukee Area

  • Dec 1998 - May 2000

  Chicago, IL • Oversaw 13 centers (until merged with HQ) comprising Chicago/Milwaukee area, including training and coaching. • Taught managers to focus on business’s bottom line by training them to read and audit their monthly financial reports to identify areas to reduce G&A expenses.



Executive Office Centers

• United States
• Executive Offices
• 1 - 100 Employee

• Regional Director and General Manager

  • Oct 1993 - Dec 1998

  Chicago, IL • Managed two Chicago-area executive suites before VANTAS acquired them, overseeing sales, marketing, and operation of centers, and focusing on bottom-line profitability and low staff turnover. • Introduced unique leadership skills to reduce high staff turnover and quickly developed team of marketing-driven, participatory employees that boosted monthly average services by 73 percent, increased general revenues by 16 percent, and reduced collections and late charges by 99… Show more Chicago, IL • Managed two Chicago-area executive suites before VANTAS acquired them, overseeing sales, marketing, and operation of centers, and focusing on bottom-line profitability and low staff turnover. • Introduced unique leadership skills to reduce high staff turnover and quickly developed team of marketing-driven, participatory employees that boosted monthly average services by 73 percent, increased general revenues by 16 percent, and reduced collections and late charges by 99 percent within first seven months. • Negotiated office sales; managed staff; evaluated monthly financial reports; prepared annual budgets; and ensured timely collection of accounts receivable at an average of 98 percent. Show less



Morris-Anderson & Associates

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Account Representative

  • Jan 1989 - Jan 1993

  Rosemont, Illinois • Played key role on crisis-management team that performed on-site evaluation of client businesses, along with implementation of recommended business plan. • Oversaw office and facilities management, as well as human-resources administration, including providing training of new hires and existing staff.